Transforming Homes with Warmth and Style
Passionate about warming homes and creating cozy atmospheres, Omega Flames has been a trusted name in fireplace solutions for over a decade. Our team of experienced professionals has a deep understanding of the unique needs of Canadian homeowners, and we strive to offer personalized solutions that enhance the beauty and functionality of your home.
Exceptional Products and Brands
At Omega Flames, we proudly offer a diverse range of gas fireplaces from renowned manufacturers like Valor, Kingsman, Montigo, Majestic, Astria, Heatilator, Regency, RH Peterson, Vermont Castings, Hampton, Sierra Flame, Mendota, and many more. These respected brands represent the pinnacle of innovation, design, and craftsmanship in the industry.
Expert Installation and Service
Our commitment to safety and quality extends beyond product selection. We only partner with fully licensed and insured gas installers, ensuring the proper and correct installation of your fireplace. Our team understands the importance of meticulous craftsmanship and pays meticulous attention to every detail of the process.
Unwavering Customer Care
At Omega Flames, we prioritize exceptional customer service. Our knowledgeable representatives will take the time to understand your needs, answer your questions, and guide you through the selection and installation process. We are dedicated to ensuring your complete satisfaction throughout the entire experience.
Our Services Include
- Comprehensive fireplace selection and consultation
- Professional installation and venting
- Detailed inspection and safety checks
- Ongoing maintenance and repair services
- Personalized customer support and consultations
Overall Experience
The overall experience with Omega Flames was exceptional, with customers praising the company's knowledgeable staff, excellent customer service, and professional installation.
Staff Praise
Ian, in particular, was highly praised for his expertise and responsiveness in helping customers choose the perfect fireplace. Arek, the installer, was also commended for his kindness, helpfulness, and professionalism.
Customer Service
Customers appreciated the high level of customer service provided by Omega Flames, including prompt responses to questions and concerns, even on weekends. The company's competitive pricing was also mentioned as a positive factor.
Installation
The installation process was smooth and efficient, with customers praising the professionalism and cleanliness of the installers.
Recommendations
All customers highly recommended Omega Flames, with some even mentioning that they would recommend the company over and over again.
Be the first to review Omega Plames.
Write a Review
