Empowering design, inspiring possibilities
Daltile, a leading manufacturer and distributor of tile and stone products, has been a cornerstone of the design and construction industry for over a century. With a unwavering commitment to innovation, sustainability, and artistry, we empower designers, architects, and homeowners to create breathtaking spaces that resonate with their individual styles.
Our Expertise
Daltile offers a comprehensive selection of tile, stone, and countertop materials, encompassing a vast array of colors, finishes, and textures. Whether you're seeking classic subway tile or modern wood-look porcelain, our diverse product portfolio caters to diverse aesthetics and project requirements.
Product Highlights
- Luxury Tile and Stone: Discover exquisite natural stone, elegant quartz surfaces, and stunning porcelain tiles.
- Trendy Designs: Embrace the latest industry trends with captivating geometric tiles, hand-painted encaustic designs, and innovative large-format tiles.
- Custom Solutions: Our expert team can assist you with custom solutions for countertops, mosaics, backsplashes, and more.
Sustainable Design
Sustainability runs deep within our core values. We prioritize eco-friendly materials and manufacturing processes, responsibly sourcing materials and minimizing environmental impact.
Exceptional Customer Care
From personalized design consultations to expert installation guidance, Daltile is committed to ensuring an outstanding customer experience. Our dedicated team is available to answer your questions and guide you through every step of the process.
Unwavering Innovation
With a relentless pursuit of innovation, Daltile continuously invests in groundbreaking technologies and design trends. Our commitment to continuous improvement allows us to offer cutting-edge products that redefine possibilities for creative design.
Join us on a journey of endless inspiration and endless possibilities with Daltile.Customer Service and Quality Issues
- Several customers have reported dissatisfaction with Daltile's customer service, including delayed responses to issues and inconsistent information provided by different representatives.
- There have been complaints about product quality, such as tile breaking during installation and etching on quartz surfaces.
- Customers have also expressed frustration with the company's return and refund process, often finding it difficult to get assistance or compensation for defective products.
Delivery and Inventory Issues
- A number of reviewers have reported problems with delivery, including delayed shipments and missing or incorrect orders.
- Some customers have also experienced difficulties with inventory management, such as products being discontinued without notice.
General Feedback
- A few customers have praised Daltile for their quick service and helpful staff, particularly in specific locations.
- However, the majority of feedback has been negative, with customers expressing disappointment and frustration with the company's overall performance.
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