Let our family take care of yours.
At Mills Insurance Agency Ltd., we are a family-owned and operated business that has been serving the Winnipeg community for over 40 years. Our mission is to provide top-notch insurance services to our clients, focusing on delivering the best policies from the strongest companies at the best rates, accompanied by exceptional customer service.
Our Philosophy
Our philosophy is built around the idea of providing more than just insurance policies. We believe in building long-term relationships with our clients, taking the time to understand their unique needs and circumstances, and offering personalized solutions to protect their assets and loved ones. We strive to be more than just an insurance agency; we aim to be a trusted partner in our clients' lives.
Our Services
At Mills Insurance Agency Ltd., we offer a wide range of insurance products and services, including Home Owner Insurance, Condo Insurance, Tenant's Insurance, Life Insurance, Travel Insurance, and Commercial Insurance. Whether you're a homeowner, condo owner, tenant, or business owner, we have the expertise and resources to help you find the right insurance coverage for your specific needs.
Our team of highly-qualified insurance professionals will work closely with you to assess your risks and develop a customized insurance plan that meets your unique requirements. We only work with strong, reputable insurance companies that have offices and claims handling in Winnipeg, ensuring that you receive the best possible coverage and service.
What Sets Us Apart
At Mills Insurance Agency Ltd., we are committed to delivering exceptional customer service and building long-term relationships with our clients. We take the time to review your coverages annually, ensuring that you have the right protection for your changing needs. We also re-market your insurance business prior to renewal date to ensure that you continue to pay the lowest possible premium without compromising on coverage or service.
Partnerships
We value our relationships with our insurer partners and strive to develop and maintain long-term relationships to provide our clients with access to a wide array of products and services at the best possible prices. Our partners include top insurance companies in the industry, and we continually work to find new and innovative ways to bring the best possible solutions to our clients.
Why Choose Us
At Mills Insurance Agency Ltd., we are dedicated to providing our clients with the best possible insurance coverage and service. Our experienced team, family-owned and operated business, and commitment to building long-term relationships set us apart from other insurance agencies. We invite you to experience the Mills Insurance difference for yourself.
Customer Feedback Summary
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Mills Insurance Agency has received overwhelmingly positive feedback from its customers, highlighting the excellent service and friendly staff. Customers have praised the agency for making them feel welcome and providing helpful answers to their questions. The staff's knowledge and efficiency have also been commended, with customers appreciating the quick service and personalized experience.
The agency's team, including Johnny and Matt, has been particularly highlighted for their exceptional customer service. Customers have noted that the staff treats them like family, making them feel comfortable and valued. The office's unique atmosphere, including the collection of old plates on the walls, has also been mentioned as a positive aspect.
One customer noted that the agency has been their first choice for insurance needs due to the team's extensive knowledge and efficiency. Another customer mentioned that the agency has been their go-to for years, providing fast, efficient, friendly, and knowledgeable service.
The only negative feedback was regarding the agency's hours during the COVID-19 pandemic. One customer walked 20 minutes to find out the agency was closed and suggested updating the business hours online.
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