Transforming Your Home, One Window and Door at a Time
At Rivercrest Medical Clinic, we are dedicated to providing the highest level of medical care to our patients and their families in St. Albert, Alberta. Our family doctors are continuously raising the bar in the medical industry in terms of technology, service, care, and practice. We strive to offer your family the best medical care possible.
Our Commitment
We are committed to providing a wide range of medical services, from routine check-ups to minor procedures, and post-operative care. Our friendly family doctors, knowledgeable specialists, and helpful reception staff are here to answer your questions, provide you with top-notch medical care, and send you on your way with a clean bill of health! Our list of services is ever-expanding, and we are proud to offer physical exams, flu, pneumonia, and tetanus immunizations, driver's medicals, sick notes, referrals, walk-in services, and on-site pharmacy services.
Our Services
Our medical services are designed to cater to the unique needs of our patients. We offer a range of services, including:
- Family medical services
- Minor procedures such as casting, stitching, and injections
- WCB claims
- Regular check-ups
- Health and wellness programs
- Diagnostic testing
- Vaccinations and immunizations
- Chronic disease management
- Pediatric care
- Geriatric care
Why Choose Us
At Rivercrest Medical Clinic, we are dedicated to providing compassionate and personalized care to our patients. We believe in building long-term relationships with our patients and their families, and we strive to create a warm and welcoming environment that makes you feel comfortable and at ease. Our clinic is conveniently located in St. Albert, with ample parking and easy access to public transportation.
Poor Patient Experience
Many patients have reported having a poor experience at the Rivercrest Medical Clinic in St. Albert. The main issues seem to be with the front-end staff, who are described as rude, unhelpful, and incompetent. Patients have complained about being hung up on, being told that there are no doctors available, and being given incorrect information.
Disorganization and Miscommunication
Patients have also reported issues with the clinic's organization and communication. Some have had problems getting their medication refills, with doctors changing dosages without informing them. Others have been left waiting for long periods of time, only to be told that their results are not ready or that the doctor is unavailable.
Doctors and Staff
While some patients have reported having positive experiences with the doctors at the clinic, others have been similarly dissatisfied. Patients have complained about doctors being short with them, failing to explain diagnoses, and being unavailable for appointments.
Overall Experience
The overall experience at Rivercrest Medical Clinic seems to be plagued by poor staff, disorganization, and miscommunication. Patients have reported feeling frustrated, disappointed, and even anxious when dealing with the clinic. Many have stated that they would not recommend the clinic to others, citing the poor service and lack of professionalism.
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