Choose innovation and technology for a better way forward
At Infinity Flooring Inc., we take pride in being one of the premier flooring specialists in Eastern Ontario. With over 40 years of experience, we have built a reputation for providing exceptional quality flooring products and services to our customers. Our locally owned and operated business is driven by a passion to help spaces come alive with our diverse range of flooring products.
Our Mission
Our mission is to provide our customers with the best possible flooring solutions that meet their unique needs and budget. We strive to build long-lasting relationships with our customers by offering them personalized services, expert recommendations, and unparalleled customer support. Our experienced sales specialists will work closely with you to understand your requirements and provide you with the best flooring options that fit your lifestyle and preferences.
Our Services
We offer a wide range of flooring services, including free estimates, installations, hardwood refinishing, and custom area rugs. Our team of experts is dedicated to providing you with top-notch services that exceed your expectations. Whether you're looking to install new flooring or repair old ones, we have got you covered. We proudly serve Eastern Ontario and the surrounding areas.
Our Products
Our showroom features an extensive collection of flooring products from leading brands in the industry. From premium laminate and hardwood flooring designs to luxurious vinyl and marmoleum, we have something for everyone. We believe in providing our customers with the best possible products that meet their unique needs and budget. Our product range includes:
- Laminate flooring
- Hardwood flooring
- Engineered wood flooring
- Luxury vinyl flooring
- Marmoleum flooring
- Carpet and area rugs
- Tile flooring
Why Choose Us
At Infinity Flooring Inc., we pride ourselves on our integrity, commitment to work, and strong reputation in the market. We have built a loyal customer base over the years by providing them with exceptional quality products and services. Our customers trust us because we deliver what we promise, and we strive to exceed their expectations every time.
Professional Affiliations
We are proud members of The Greater Nepean Chamber of Commerce and the Better Business Bureau. These affiliations reflect our commitment to upholding the highest standards of business practices and customer service.
Product Quality and Installation Issues
Several customers have reported issues with the quality of the flooring products and the installation services provided by Infinity Flooring. One customer mentioned that the bed door was busted, and the dresser had misaligned doors and scratches after the installation. Another customer experienced issues with the vinyl flooring, stating that it was substandard and not standing up to normal wear and tear.
Poor Customer Service
Some customers have reported poor customer service from Infinity Flooring. One customer mentioned that they were ghosted by the company after reporting damage to their furniture during installation. Another customer stated that they were promised a free installation, but it was later refused by the company.
Positive Experiences
On the other hand, many customers have reported positive experiences with Infinity Flooring. Several customers have praised the company's knowledgeable staff, competitive pricing, and professional installation services. One customer mentioned that the customer advisors were great to work with, and another customer stated that the installer was quick and flexible with their schedule.
Staff
Some customers have specifically praised individual staff members at Infinity Flooring, including Gloria, who was described as knowledgeable, patient, and generous with her time.
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