Business Details
48 Years
experience
Ottawa's Trusted Fireplace Experts
Established in 1978, Burning Log has grown from a small fireplace retailer to Ottawa's premier fireplace destination. As a family-run business now in its third generation, we combine decades of industry expertise with a commitment to quality products and personalized service. Our team of certified installation experts specializes in wood, gas, and electric fireplaces, offering an extensive selection of leading brands like Regency, Osburn, and Napoleon. With over 40 years of combined experience, our staff provides tailored solutions for both residential and commercial projects. We maintain rigorous quality control standards across all products and installations, ensuring energy efficiency and safety compliance.Our dedication to customer satisfaction extends beyond sales through comprehensive after-service support and maintenance programs. As active members of the Ottawa community, we prioritize sustainable practices in our operations and product offerings. Our showroom features the latest innovations in fireplace technology alongside traditional designs to suit every aesthetic preference. Through continuous staff training and investment in cutting-edge installation techniques, we maintain our position as industry leaders. This combination of heritage, expertise, and innovation makes us the trusted choice for fireplace solutions in the region.
Services
Wood Stoves
Gas Fireplaces
Electric Fireplaces
Fireplace Doors
Installation Services
Details
- Year established: 1978
Highlights and features
- Family-run business with 40+ years of industry experience
- Certified installation experts for all fireplace types
- Exclusive partnerships with leading fireplace manufacturers
- Comprehensive after-sales service and maintenance programs
- Third-generation commitment to quality and customer satisfaction
What people say
Helpful and informative
Fantastic price
Knowledgeable and helpful
Professional service
Excellent after-sales support
Services
Wood Stoves
Modern wood stoves combine traditional charm with advanced efficiency technology. These heating solutions offer high heat output while maintaining environmental sustainability through improved combustion systems. Our selection includes contemporary designs that meet current emissions standards while preserving the classic wood-burning experience. Professional installation ensures optimal performance and safety compliance for residential applications.
Gas Fireplaces
Energy-efficient gas fireplaces provide convenient heating with modern features. Our collection includes models with electronic ignition systems and thermostatic controls for precise temperature management. These units offer the aesthetic appeal of traditional fireplaces with reduced maintenance requirements and improved safety features. Certified technicians ensure proper installation meeting local building codes.
Electric Fireplaces
Low-maintenance electric fireplaces offer versatile heating solutions for various spaces. These units feature adjustable heat settings and ambient lighting options without requiring venting systems. Our selection includes models with realistic flame effects and energy-saving operation for year-round use. Easy installation makes them ideal for apartments and modern homes.
Fireplace Doors
Custom fireplace doors enhance both functionality and aesthetics of existing installations. Our collection includes tempered glass doors with decorative frames that improve energy efficiency while maintaining safety standards. Professional fitting ensures proper operation and compatibility with various fireplace models and sizes.
Installation Services
Certified installation services cover all fireplace types with code-compliant execution. Our technicians handle venting systems, clearances, and safety checks according to manufacturer specifications. The process includes site assessment, proper unit placement, and final operational testing to ensure optimal performance and customer safety.
People
Derek Bourada
Co-Owner
Third-generation fireplace expert with over 30 years in the industry, Derek oversees operations and maintains the family legacy of quality service established by his father Lou in 1978.
Steve Bourada
Co-Owner
With decades of hands-on experience, Steve manages day-to-day business operations while ensuring the company maintains its commitment to personalized customer service and product expertise.
Adam Bourada
Sales Manager
Third-generation team member Adam combines modern business practices with family tradition, providing expert product knowledge and personalized solutions to residential and commercial clients.
Paul Andersen
Store Manager
Experienced retail manager Paul brings over 20 years of fireplace industry expertise, overseeing showroom operations and ensuring customers receive accurate product information and professional guidance.
Russell Milks
Sales Associate
Longtime team member Russell offers specialized knowledge of fireplace systems, helping customers select appropriate heating solutions while maintaining the company's high service standards.
Questions
What types of fireplaces do you offer?
We carry wood, gas, and electric fireplaces from leading manufacturers, including Regency, Osburn, Napoleon, and Dynasty, with options for every style and heating requirement.
Do you provide installation services?
Yes, our certified technicians offer professional installation for all fireplace types, ensuring code compliance and optimal performance with proper venting and safety clearances.
Are financing options available?
We offer flexible financing plans to help customers acquire their desired fireplace solutions with convenient payment options tailored to individual needs.
What brands do you carry?
Our inventory includes premium brands like Regency, Osburn, Astria, Marquis Collection, RH Peterson, and Dynasty Fireplaces, ensuring quality and variety for different preferences.
Do you sell fireplace accessories?
Yes, we offer replacement fireplace doors, tool sets, and decorative accessories to complement your installation and enhance both functionality and aesthetics.
How can I get a quote?
Contact us via phone at 613-728-0690 or through our website's quote form to receive a personalized estimate for products and installation services.
