Business Details
50+ Years
experience
Emergency
services
Your Trusted Ottawa HVAC and Home Comfort Experts
Since 1974, Top Hat has been a trusted name in residential home comfort solutions. Our expertise spans HVAC systems, fireplace installations, chimney maintenance, roofing, and indoor air quality, supported by certified technicians and partnerships with leading brands like Lennox and Goodman. With showrooms in Ottawa and Carleton Place featuring nearly 100 operational fireplaces and stoves, we prioritize quality craftsmanship and customer satisfaction. Our commitment to excellence is reflected in our 50-year manufacturer warranty on roofing and 24/7 emergency services.As a family-owned business, we combine decades of experience with a dedication to innovation, ensuring reliable, energy-efficient solutions tailored to homeowners' needs. Our team holds certifications from the Technical Safety & Standards Authority (TSSA) and the Heating, Air Conditioning & Refrigeration Institute (HRAI), underscoring our adherence to industry standards. From furnace repairs to custom fireplace designs, we deliver comprehensive services that enhance home comfort, safety, and value while maintaining transparent communication and competitive pricing.
Services
HVAC Repair
Fireplace Installation
Chimney Cleaning
Roofing Services
Carpet Cleaning
Masonry Repairs
Eavestrough Protection
Details
- Year established: 1974
Highlights and features
- We offer over 50 years of experience in home comfort solutions.
- Our TSSA-certified technicians ensure code-compliant, safe installations.
- We provide 24/7 emergency repair services across Ottawa Carleton.
- We offer a 50-year manufacturer warranty on roofing materials.
- Flexible financing options available for HVAC and fireplace upgrades.
Associations and certifications
- Heating, Air Conditioning & Refrigeration Institute (HRAI)
- Technical Safety & Standards Authority (TSSA)
What people say
Amazing service
Efficient, professional
Rapid service
Superior customer service
Thorough and timely
Services
HVAC Repair
Our TSSA-certified technicians provide comprehensive HVAC repair services for furnaces, heat pumps, and boilers. We diagnose and fix issues with heating and cooling systems, ensuring optimal efficiency and safety. With 24/7 emergency availability, we address urgent heating failures during Ottawa's winters using factory-trained expertise and genuine replacement parts.
Fireplace Installation
We specialize in installing gas, wood, and pellet fireplaces, stoves, and inserts. Our showrooms display over 100 working models, allowing customers to experience products before purchase. Installations include framing, stone, and mantel finishing, with WETT certification for wood-burning units to ensure compliance with safety regulations.
Chimney Cleaning
Our two-person teams perform thorough chimney cleanings using truck-mounted vacuums and rotary whips. Services include a complimentary 16-point inspection report and WETT-certified inspections. We address creosote buildup, animal blockages, and structural issues to maintain safe, efficient venting systems for wood and pellet appliances.
Roofing Services
We offer roof replacements, repairs, and maintenance using premium materials certified for a 50-year warranty. Our services include leak detection, snow/ice removal, and flashing repairs. Preventative maintenance plans help extend roof lifespan while addressing issues like curling shingles and damaged valleys.
Carpet Cleaning
Our truck-mounted cleaning systems deep-clean carpets and upholstery using antimicrobial treatments. Technicians remove embedded dirt and allergens, restoring indoor air quality. The process includes high-temperature extraction and deodorization to eliminate bacteria and pet-related contaminants.
People
Sean Holtom
Controller
With over 40 years in the home comfort industry, Sean Holtom oversees operations at Top Hat. As a third-generation family business leader, he has expanded services from chimney cleaning to comprehensive HVAC and home improvement solutions since joining in 1974.
Questions
What HVAC services do you provide in Ottawa?
We offer furnace repair, heat pump installations, boiler maintenance, ductless mini-split systems, and indoor air quality solutions like HRV/ERV units and duct cleaning across Ottawa.
Do you offer emergency HVAC repair in Ottawa?
Yes, our 24/7 emergency service responds to urgent heating and cooling failures, including furnace breakdowns, roof leaks, and blocked chimneys with immediate technician dispatch.
Can I finance a new HVAC system in Ottawa?
We provide flexible financing options for HVAC replacements, fireplace installations, and roofing projects with pre-approval available through our online application.
Do you offer fireplace installation and repair in Ottawa?
We handle full-service fireplace solutions including sales, WETT-certified installations, gas line connections, and custom mantel finishes for wood, gas, and electric models.
Why choose Top Hat for HVAC and fireplaces in Ottawa?
With 50 years of local experience, TSSA-certified technicians, 24/7 emergency service, and a 50-year roofing warranty, we combine expertise with family-owned reliability for all home comfort needs.
Do you provide chimney cleaning services in Ottawa?
Our two-person chimney cleaning teams use industrial vacuums and rotary tools, including WETT inspections and creosote removal, to maintain safe, efficient venting systems for wood and pellet appliances.
