Transform Your Space with the Perfect Fireplace
High Energy Gas & Wood is a family-run business that has been providing exceptional service to the Ottawa region since 1998. We take pride in being the "GO TO" company for all fireplace and wood stove related needs. Our showroom, located at 8227 Victoria Street in Metcalfe, features over 40 models on display, showcasing the latest in wood, gas, pellet, and electric heat sources.
Our team of professionals, led by Jack and Lyne deKleer, is dedicated to providing personalized service to our clients. We understand that every home is unique, and we take the time to listen to your needs, design, and install the perfect fireplace or stove to enhance your living space. Our technicians are WETT Certified and licensed gas technicians, ensuring that our work meets the highest industry standards.
Our Story
High Energy Gas & Wood was founded in 1998 with a passion for providing top-notch service and products to our clients. Over the years, we have grown to become a trusted name in the industry, with a reputation for excellence and customer satisfaction. Our showroom has undergone a recent renovation, and we are proud to showcase our extensive collection of fireplaces, stoves, and inserts in a beautifully restored historic building in the heart of Metcalfe.
The High Energy Difference
What sets us apart is our commitment to communication, extensive product offering, coordination with other professionals, and our industry-leading service. We take the time to understand your needs, discuss your options, and provide personalized solutions. Our showroom features the latest products from top manufacturers, and we have the expertise to coordinate with other professionals to ensure a seamless installation process.
Services Offered
At High Energy Gas & Wood, we offer a wide range of services, including:
- Sales and installation of fireplaces, stoves, and inserts
- Service and maintenance of existing fireplaces and stoves
- In-home consultations to determine the best heat source for your needs
- Coordination with other professionals for a seamless installation process
- WETT Certified and licensed gas technicians for industry-leading service
Overall Experience
The majority of customers have reported a positive experience with the company, praising their high-quality service, knowledgeable staff, and competitive prices.
Quality of Service
Customers have highlighted the company's attention to detail, professionalism, and ability to provide excellent customer service. Many have mentioned that the staff is knowledgeable and friendly, making the entire experience smooth and hassle-free.
Sales and Installation
Several customers have praised the sales team for their expertise and guidance throughout the process. The installers have been commended for their professionalism, tidiness, and attention to detail.
Positive Comments
Many customers have expressed their satisfaction with the company's prices, citing them as competitive and reasonable.
Negative Comments
One customer had a negative experience, citing issues with communication, quoting, and the complexity of the installation process. They ultimately chose to go elsewhere for their needs.
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