Transforming Smiles, Enhancing Lives
Welcome to Alta Vista Flowers, your trusted local florist in Ottawa, Ontario!
We are a passionate team of floral experts dedicated to delivering exceptional floral experiences for every occasion. With over years of experience, we take pride in creating stunning arrangements and providing outstanding customer service.
What We Offer
At Alta Vista Flowers, we offer a wide variety of beautiful flowers for every occasion imaginable.
Here's a taste of what awaits you
- Custom Flower Arrangements: We create stunning arrangements in-house, ensuring each one is unique and reflects your individual taste.
- Fresh Flowers Delivered: We deliver your flowers fresh, ensuring they arrive vibrant and fragrant every time.
- Gifting Options: We offer various gift baskets and accessories to enhance your floral arrangements.
- Wedding & Event Services: We specialize in providing exquisite flowers for weddings, corporate events, and other special occasions.
- Online Ordering: Ordering flowers online is a breeze with our secure and easy-to-use website.
Our Commitment
We are committed to:
- Providing exceptional customer service
- Delivering high-quality flowers & arrangements
- Offering competitive prices
- Creating unique and memorable floral experiences
- Supporting our community through local partnerships
Why Choose Alta Vista Flowers?
- Experienced & Skilled Team: Our passionate florists are highly skilled in creating breathtaking arrangements.
- Freshness Guaranteed: We source the freshest flowers from reliable suppliers.
- Personalized Attention: We take the time to understand your needs and create arrangements that exceed expectations.
- Exceptional Customer Experience: We go the extra mile to ensure your satisfaction.
Ready to brighten someone's day?
Browse our stunning collection of floral arrangements online or visit us in store to discuss your specific needs with one of our friendly florists. We look forward to exceeding your expectations and making your flower dreams come true!
Overall Experience
The reviews provide a mixed bag of experiences with Alta Vista Flowers. While some customers had a positive experience with the florist, others faced issues with delivery, customer service, and policy.
Deliveries and Logistics
Some customers appreciated the quick and easy delivery process, with arrangements arriving as pictured. However, others faced issues with incorrect addresses, delayed deliveries, and additional fees for redelivery.
Customer Service
A few customers praised the friendly and helpful staff, particularly Karen, who provided great service. On the other hand, some customers experienced poor customer service, including unhelpful and intimidating staff.
Policies and Pricing
Some customers were dissatisfied with Alta Vista Flowers' policy on redelivery fees and refunds, which they deemed unfair and customer-unfriendly. Others were pleased with the prices and value for money.
Flower Quality
Many customers praised the beautiful flowers and arrangements provided by Alta Vista Flowers, with some even recommending them to others.
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