For over three decades, Fitness Forum has been a leading fitness destination in London, Ontario. Founded in 1985 by Alec and Lynne Pinchin, our club has a rich history of innovation and dedication to the fitness community. With a proud tradition of serving Londoners, we've received numerous prestigious awards, including being rated as the Top Fitness Club in Canada and one of the Top 5 Clubs in North America.
Our Commitment to Excellence
At Fitness Forum, we're committed to providing a comprehensive fitness experience that goes beyond just physical health. We believe that fitness is not just about achieving a certain body shape or size, but about feeling empowered, confident, and vibrant. Our team of experienced and certified fitness professionals is dedicated to helping our members achieve their health and wellness goals.
Our Facilities and Amenities
Our state-of-the-art facilities offer a wide range of amenities to support your fitness journey. Our resistance equipment, cardio machines, and indoor running track provide ample opportunities for a great workout. Our squash and racquetball courts offer a fun and social way to stay active. And, our sparkling indoor swimming pool and hot tubs and saunas offer a perfect way to relax and unwind.
Personal Training and Small Group Fitness
At Fitness Forum, we know that everyone's fitness journey is unique. That's why we offer personalized training programs, led by accredited university or college educated instructors with knowledge in kinesiology or health sciences. Our small group fitness classes provide a fun and supportive environment to help you reach your fitness goals.
Membership and Packages
At Fitness Forum, we understand that every individual has different fitness needs and preferences. That's why we offer a variety of membership packages to suit your lifestyle. From our introductory offer to our premium membership, we have a package that fits your fitness goals and budget.
Community Involvement
At Fitness Forum, we're not just a fitness club, but a community of like-minded individuals who share a passion for fitness and wellness. We're proud to have supported numerous charitable foundations and been the official fitness club of various minor sports teams.
Our Promise
At Fitness Forum, we promise to provide a welcoming and inclusive environment that inspires and supports our members to reach their fullest potential. We're committed to staying at the forefront of fitness trends and technology, while maintaining our reputation for exceptional customer service and community engagement.
Overall Experience
The reviews of this London-based fitness club are mixed, with some customers having a positive experience, while others express significant dissatisfaction.
Layout and Amenities
The club's layout is praised by some reviewers, with Brandon Bruyns calling it a "hidden gem" with a "full-sized pool, squash courts, indoor track, cardio machines, weights, and hot tub" for a reasonable monthly fee of $45. Jennifer Einwiller, on the other hand, describes the decor as "80's" and the equipment as "outdated".
Staff and Service
The staff at this gym is a major issue for many reviewers. Isaiah Tay praises the "kind staff", while Jennifer Einwiller has a negative experience with a personal trainer, Chris, who made "derogatory comments" and was "unprofessional". Lovish Sharma complains about the staff's alleged tactics to "rip people off", and Rach N. has issues with her personal trainer not following through on their agreement. Lori K. and Rach N. also express frustration with the club's membership cancellation policies and practices.
Value and Contract
Several reviewers mention issues with the club's contracts and membership cancellation policies. Lori K. describes being charged membership fees even after cancelling, while Rach N. has issues with being charged for personal training sessions that never occurred. Jennifer Einwiller and Rach N. both express frustration with the club's refusal to honour their contracts.
Positive Reviews
Despite the negative reviews, a few customers have had a positive experience. Zen Protocol praises the club's staff, free classes, and exceptional layout. Sarah Palmer recommends the club for its comfortable atmosphere, friendly staff, and state-of-the-art facilities.
Be the first to review Fitness Forum.
Write a Review
