At Phil Ballam Plumbing & Heating Ltd., we take pride in being Victoria's go-to plumbers, providing reliable and cost-effective solutions for all your plumbing and heating needs. With a legacy of excellence spanning over a century, we have earned a reputation for honesty, integrity, and exceptional service. Established in 1918, our company has undergone significant changes over the years, but our commitment to quality and customer satisfaction has remained unchanged.
Our Philosophy
At Phil Ballam Plumbing & Heating Ltd., we believe that a well-functioning plumbing system is not just a necessity but an art form. Our team of experts is dedicated to providing top-notch plumbing and heating services that ensure seamless water flow, while also addressing any unforeseen issues. We realize the importance of timely and efficient solutions to minimize disruptions to your daily routine.
Our Services
Our comprehensive range of services includes:
- Plumbing: From fixing leaky faucets to major renovation projects, our skilled plumbers are equipped to tackle any plumbing issue.
- Heating: Whether you need a new water heater installation or repair, our qualified technicians are here to help.
- Drain Cleaning: Clearing clogs and wastewater issues, our expertise in drain cleaning will get your water flowing freely once more.
- Renovations: Upgrade your kitchen or bathroom with our expert renovator services.
- Water Heaters: Install an Energy Star-rated water heater to save energy and reduce your carbon footprint.
Why Choose Us?
At Phil Ballam Plumbing & Heating Ltd., we pride ourselves on our work ethic, professionalism, and commitment to excellence. Our team of experienced plumbers and technicians are dedicated to ensuring that every project is completed with precision, efficiency, and quality. We believe that our customers are our best investment, and we continuously educate ourselves on the latest trade techniques and products to stay ahead of the curve.
Get in Touch
Located in Victoria, BC, we are proud to serve the Greater Victoria Area and surrounding areas. If you require 24-hour emergency service or have a non-emergency inquiry, please don't hesitate to contact us. Our friendly and knowledgeable staff are always happy to assist you.
Overall Impressions
Phil Ballam Plumbing has received an overwhelmingly positive response from its customers. The majority of reviews praise the company's professionalism, punctuality, quality of work, and reasonable rates. Multiple reviewers have mentioned the exceptional service provided by Dan, Gord, and other plumbers, highlighting their kindness, helpfulness, and expertise.
Positive Experiences
Many customers have expressed their satisfaction with the fast and fair service provided by Phil Ballam Plumbing. Reviewers have praised the company's ability to respond quickly to emergencies, such as burst pipes and leak detection. The plumbers have been described as knowledgeable, friendly, and professional, taking the time to explain the issues and provide solutions. The company's rates have also been commended as reasonable, with some reviewers mentioning that they were charged less than expected.
Negative Experiences
One reviewer, David Friesen, expressed dissatisfaction with the company's billing process. He felt that the charges exceeded the original quote and that the company's professional rate of $130 an hour was applied to labor that seemed excessive. However, the reviewer acknowledged that the company corrected the issue and reduced the bill.
Key Issues
- Reasonable rates and fair billing practices
- Fast and professional service
- Expertise in plumbing repairs and maintenance
- Kindness and helpfulness of plumbers
- Some customers have expressed concerns about billing practices and labor costs
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