Business Details
Your Trusted Bike Shop in London, Ontario
Trek Bicycle Store London has been a trusted name in cycling since its founding, rooted in family values and a passion for bicycles. Our journey began with a small store in Thamesville, where the owner's entrepreneurial spirit and dedication to personalized service laid the foundation for growth. Over three decades, we expanded to Chatham and eventually relocated to London, Ontario, where we continue to thrive as a family-owned business. Our commitment to exceptional customer care and expertise in cycling sets us apart from larger retailers, offering tailored experiences for every customer. With a team of avid riders and certified mechanics, we provide comprehensive sales, rentals, and repairs, ensuring every cyclist finds the perfect fit.Our 5,000-square-foot facility houses a diverse inventory, from children's bikes to high-end models, and we specialize in custom orders to meet unique needs. Whether you're a casual rider or a competitive athlete, our goal is to enhance your cycling experience through quality products and lifelong support. We take pride in fostering a cycling community in London, offering insider knowledge on local trails and events. Our dedication to excellence has made us a go-to destination for cyclists seeking reliability, expertise, and a personal touch.
Services
Bike Sales
Bike Rentals
Bicycle Repairs
Custom Orders
E-Bike Servicing
Highlights and features
- We are a family-owned business with 30 years of cycling expertise.
- Our certified mechanics provide expert repairs for all bike types.
- We offer personalized service tailored to each customer's needs.
- Our 5,000-square-foot store features a wide selection of bikes and accessories.
- We specialize in e-bike servicing for Shimano STEPS and Bosch systems.
Associations and certifications
- Shimano Service Center
Services
Bike Sales
We offer a comprehensive selection of bicycles, including road, mountain, hybrid, e-bikes, and city models. Our inventory features top brands like Trek and Electra, catering to riders of all skill levels. Our knowledgeable staff helps customers choose the perfect bike for their needs and budget.
Bike Rentals
Explore London on two wheels with our high-quality rental bikes, including city bikes and e-bikes. Rentals include helmets, locks, and local riding recommendations. Perfect for tourists or those testing bikes before purchase, with flexible daily, weekend, and weekly rates.
Bicycle Repairs
Our certified Shimano Service Center provides expert repairs for all bike types, from basic adjustments to complete overhauls. We service non-Shimano parts and offer 24-hour turnaround, with specialized care for e-bikes using Shimano STEPS or Bosch systems.
Custom Orders
We specialize in custom bike orders tailored to individual preferences, including children's bikes, race models, and cruiser designs. Our team ensures every detail meets the rider's specific needs, from frame size to component selection.
E-Bike Servicing
Our technicians provide specialized maintenance for e-bikes, focusing on Shimano STEPS and Bosch drive systems. Services include battery care, motor diagnostics, and software updates to ensure optimal performance and longevity of electric bicycles.
People
Reynold VanHerpe
Owner
Reynold has operated Trek Bicycle Store London for over 30 years, starting in Thamesville before relocating to London. He prioritizes family values and personalized service, ensuring customer satisfaction through expert guidance and community engagement.
Questions
What services do you offer?
We provide bike sales, rentals, repairs, and custom orders, specializing in e-bike servicing for Shimano STEPS and Bosch systems.
Do you rent bikes for tourists?
Yes, we offer city and e-bike rentals with helmets, locks, and local riding tips for visitors exploring London.
Can rental fees be applied to purchases?
Yes, rent a bike and receive credit toward a new bike purchase within 30 days, up to one week's rental fee.
Are repairs available for non-Shimano bikes?
Yes, while we are a Shimano Service Center, we service all bike brands and components.
Do you offer custom bike orders?
Yes, we specialize in custom orders for children's bikes, race models, and cruisers tailored to your specifications.
What are your rental rates?
City bike rentals start at $50/day; e-bikes start at $75/day. Weekly and weekend rates are also available.
