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At Feliks Auto Body Ltd, we take pride in being a family-owned and -operated company that has been a part of the automobile industry since 1980. With over three decades of experience, we have gained extensive knowledge and expertise in providing top-notch auto body and car repairs for customers in Calgary. Our team of technicians has always strived to achieve a friendly environment and provide exceptional customer service to ensure that our clients are completely satisfied with our work.
Our Mission
Our mission is to provide our customers with a one-stop shop for all their car repair needs. We understand that having dents on your vehicle can be frustrating, which is why we are committed to restoring your vehicle to its original condition. Our team of experts will go the extra mile to ensure that we get the necessary work approved, provide exceptional customer service, and avoid unnecessary work. We believe in catering to everyone's needs, which is why we have a comfortable waiting area that includes colouring pages for children.
Our Services
We offer a range of services to cater to all your car repair needs. Our services include auto body repair, auto collision repair, service for medium-duty vehicles, approved shop for insurance claims, auto body painting and refinishing, and free estimates by appointment. We also provide courtesy cars upon request to ensure that you are not inconvenienced while your vehicle is being repaired. With each of our services, we offer a warranty on repairs for as long as you own the vehicle.
Why Choose Us
There are several reasons why you should choose us for your car repair needs. We are well known within the local area for collision repairs, and our team of technicians has extensive experience in servicing all makes and models. We provide exceptional customer service and close attention to detail, and our excellent warranty ensures that you are protected for as long as you own the vehicle. We are also an approved shop for auto insurance claims, which means that you can trust us to handle your insurance claims with ease.
Exceptional Customer Service
Feliks Auto Body Services has received rave reviews from its clients, with several customers praising the dealership's customer-centric approach. One reviewer, Caralee A., noted that the staff was willing to work with her to get her repairs done within her budget, dealt with the rental car agency and insurance, and advocated on her behalf to insurance and part suppliers. Another reviewer, Magz R., commended the dealership's customer service, highlighting the helpfulness of Melissa and the seamless experience they had with the company.
Quality of Work
The quality of work at Feliks Auto Body Services has also impressed clients. Caralee A. mentioned that the dealership's work was of excellent quality, while K. A. stated that their car looked spectacular after the repairs and even better than before. Magz R. also praised the company's attention to detail, noting that their car was detailed like new.
Mixed Reviews
However, not all reviews have been positive. David D. gave the dealership a 2-star rating, citing poor quality parts and a lack of attention to detail on the part of the repair team. He noted that the receptionist, Mel, was great but that the company tried to pass off cheap parts.
Overall Experience
Overall, Feliks Auto Body Services has received praise for its exceptional customer service, quality of work, and attention to detail. However, David D.'s review highlights the importance of quality control and the need for the dealership to improve in this area.
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