Quality Service. Honest Pricing. Friendly Staff.
At Southwest Auto Service, we take pride in being a trusted and reliable mechanic shop in Calgary, Alberta. With years of experience, our team of skilled technicians and mechanics have built a reputation for providing top-notch service, expertise, and honesty to our customers.
Our Services
We offer a wide range of services to cater to the diverse needs of our customers. From routine maintenance and inspections to repairs and maintenance, we've got you covered. Our services include but are not limited to:
- Oil changes and filter replacements
- Brake pad replacements
- Timing belt replacements
- Tire rotations and balancing
- Tire replacements
- Battery replacements
- Air conditioning and heating system repairs
- Electrical system repairs
- Transmission and transmission line repairs
- Suspension system repairs
- Steering system repairs
Why Choose Us
At Southwest Auto Service, we prioritize customer satisfaction, transparency, and honesty. We take the time to listen to your concerns, explain the necessary repairs, and work with you to find the best solution. Our team of experienced technicians and mechanics are dedicated to providing exceptional service, resulting in a high level of customer satisfaction and loyalty.
What Sets Us Apart
At Southwest Auto Service, we take pride in:
- Our commitment to honesty and transparency
- Our expertise in diagnosing and repairing a wide range of vehicle makes and models
- Our ability to work with you to find the best solution for your vehicle, without any pressure or hard sell
- Our membership in local and national organizations, ensuring that our work meets the highest standards
- Our dedication to staying up-to-date with the latest technological advancements and industry developments
Get in Touch
If you're looking for a mechanic you can trust, look no further than Southwest Auto Service. Contact us today to schedule an appointment or for any questions or concerns you may have.
Overall Experience
The reviews highlight a mix of positive and negative experiences at SW Auto. Some customers have had pleasant experiences with great service, friendly staff, and no surprises on the bill. However, others have had negative experiences, including being overcharged and receiving questionable diagnoses.
Pricing and Diagnosis Concerns
Some customers have expressed concerns about the pricing at SW Auto, citing instances of being quoted high prices for repairs and maintenance. One customer was quoted $4,739 for repairs, which was deemed excessive considering the total value of the car. Another customer was quoted $1,532 for a radiator replacement, which was $300 more than what another shop charged for the same service.
Communication and Friendliness
On the other hand, some customers have praised the communication and friendliness of the staff at SW Auto. One customer appreciated the responsive and knowledgeable service, while another was impressed by the helpful and friendly technician who filled up their tire quickly and efficiently.
Conclusion
The reviews suggest that SW Auto has both strengths and weaknesses. While some customers have had positive experiences, others have been let down by high prices and questionable diagnoses. It is essential for the shop to address these concerns to improve customer satisfaction.
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