Business Details
Emergency
services
Trusted Property Management in Ontario
Lionheart Property Management has been a trusted leader in property management services across Ontario since 2012. Our team of certified professionals brings decades of combined experience in residential, commercial, and condominium management, ensuring tailored solutions for every client. We leverage cutting-edge technology to streamline operations, from digital status certificates to cloud-based accounting systems, while maintaining a commitment to personalized service. Our core values of service, integrity, expertise, and commitment drive every decision, fostering long-term client relationships and industry recognition. With offices in London, Toronto, and Hamilton, we serve clients in the GTA and surrounding regions, offering 24/7 emergency support and transparent communication.Backed by accreditations from leading industry organizations, we prioritize continuing education and community involvement to stay at the forefront of our field. Client testimonials highlight our reliability, responsiveness, and ability to reduce landlord stress through efficient tenant screening and financial management. Our dedication to advancing industry standards through innovation and ethical practices has solidified our reputation as one of Ontario's premier property management firms.
Services
Residential Property Management
Condominium Corporation Management
Commercial Property Management
Real Estate Services
Leasing Services
Financial Management
Maintenance Coordination
Tenant Screening
Community Website Development
Accounting Services
Highlights and features
- We provide 24/7 emergency service for urgent property needs
- Our team consists of certified experts with extensive industry experience
- We implement cutting-edge technology for efficient property management
- We offer customized management packages tailored to client requirements
- We maintain transparent communication through multiple channels including online portals
Associations and certifications
- Association of Condominium Managers of Ontario (ACMO)
- Canadian Condominium Institute (CCI)
- London Property Management Association (LPMA)
What people say
Excellent service
Professional staff
Quick response time
Stress-free management
Knowledgeable team
Services
Residential Property Management
We manage single-family homes, condominium suites, and multi-family complexes with comprehensive services including tenant screening, rent collection, maintenance coordination, and financial reporting. Our certified professionals ensure compliance with local regulations while maximizing property value through preventative maintenance strategies and market-driven rental pricing. Clients benefit from 24/7 emergency support and online portals for real-time account access.
Condominium Corporation Management
Our ACMO-certified managers handle all aspects of condominium operations including board communication, budget preparation, contractor coordination, and rule enforcement. We provide community websites, regular inspections, and reserve fund planning while maintaining compliance with the Condominium Act. Our team ensures smooth AGM organization and daily resident communication with same-day response guarantees for urgent inquiries.
Commercial Property Management
We offer tailored management for commercial spaces including lease administration, tenant relations, and financial oversight. Our services cover rent collection, maintenance scheduling, and budget analysis with customized reporting options. Clients receive strategic advice on property improvements and market positioning to optimize investment returns while maintaining regulatory compliance for commercial real estate operations.
Real Estate Services
Through our subsidiary Lionheart Realty, we provide transactional services for property buying, selling, and leasing. Our agents offer market analysis, listing strategies, and negotiation expertise while leveraging industry connections to expedite deals. Clients benefit from coordinated transitions between sales and management services with seamless documentation transfer and ongoing support for investment property portfolios.
Leasing Services
We handle complete leasing operations including market analysis, tenant screening, lease preparation, and move-in coordination. Our process features credit checks, reference verification, and customized marketing strategies to attract qualified tenants. We manage security deposits, schedule property turns, and provide ongoing lease administration with digital documentation and automated payment processing systems.
People
Shane Haskell
CEO & President
OLCM-certified leader with over 20 years in property management, driving company vision for industry innovation and client satisfaction through technology integration and team development.
Michele Devine
Director of Residential Services
Manages residential operations with focus on client education and process optimization, maintaining 98% client retention through personalized service and proactive problem resolution strategies.
Dawn Timmermans
Condominium Manager
OLCM-certified specialist with 15+ years' experience improving condominium operations through efficient communication systems and board collaboration, recognized for reducing response times by 40%.
Chris Anderson
Senior Condominium Manager
OLCM-RCM accredited professional managing complex condominium portfolios, implementing cost-saving maintenance programs that reduced annual expenses by 22% across managed properties.
Davyd Carey
Operations Manager
Coordinates daily operations and vendor relationships, optimizing service delivery efficiency through technology implementation and process standardization across all regional offices.
Questions
What property types do you manage?
We handle single-family homes, condominium suites, multi-family complexes, high-rise buildings, and commercial properties across Ontario.
How can I pay rent or condo fees?
Payment options include EPay, e-transfer, cheques, and pre-authorized payments through our secure online portal system.
Do you offer 24/7 emergency service?
Yes, we provide 24-hour emergency response for urgent maintenance issues and property concerns.
What areas do you service?
We operate in London, Toronto, Hamilton, Burlington, Sarnia, Chatham, Guelph, Kitchener, and surrounding Ontario regions.
How do you handle tenant screening?
Our process includes credit checks, reference verification, and comprehensive application reviews to ensure qualified tenants.
Are you accredited by industry organizations?
We maintain memberships with ACMO, CCI, and LPMA, with staff holding OLCM and RCM professional certifications.
