Business Details
24 Years
experience
Emergency
services
Trusted IT Solutions in Ottawa
Since 2002, PSI Networks has been Ottawa's trusted partner for comprehensive IT solutions. Our team of certified professionals delivers proactive virtual and onsite support, combining cutting-edge technology with personalized service to empower businesses across industries. We specialize in managed IT support, cybersecurity, cloud migration, and data protection, ensuring our clients maintain operational continuity while minimizing downtime. With strategic partnerships including Microsoft, Dell, and VMware, we provide enterprise-grade solutions tailored to unique business needs. Our 24-hour emergency service and flat-fee pricing model offer predictable costs and rapid response times, serving organizations from small businesses to government institutions. Through semi-annual on-site maintenance and continuous remote monitoring, we optimize network performance while safeguarding digital assets against evolving cyber threats.Our repair depot offers hardware upgrades, data recovery, and equipment recycling services, complementing our full-service IT management capabilities. Backed by industry certifications and decades of combined experience, we maintain rigorous technical expertise in network infrastructure, VoIP systems, and cloud-based collaboration tools. Our commitment to transparency ensures clients receive detailed reporting and documentation for all implemented solutions. Recognized as Ottawa's preferred IT partner, we combine local market knowledge with global technology standards to deliver reliable, scalable IT frameworks that support long-term business growth.
Services
Managed IT Support
Cybersecurity
Cloud Solutions
Backup Solutions
Repair Service Depot
Network Design
VOIP Systems
Data Recovery
Firewall Management
Hardware Sales
Details
- Year established: 2002
Highlights and features
- 24-hour emergency IT support included in maintenance plans
- Strategic partnerships with leading technology providers
- Proactive maintenance with semi-annual on-site inspections
- Certified technicians with industry-recognized accreditations
- Transparent pricing with detailed service documentation
Associations and certifications
- Microsoft Partner
- Dell Premier Partner
- VMware Partner
- 3CX Silver Partner
- ESET Silver Partner
- NAKIVO Bronze Partner
- Cisco Registered Partner
- Avast Authorized Partner
What people say
24-hour emergency support
Knowledgeable technicians
Proactive maintenance
Cybersecurity expertise
Reliable network solutions
Services
Managed IT Support
Our comprehensive IT maintenance program provides proactive network management through semi-annual on-site inspections and continuous remote monitoring. This service includes server optimization, workstation maintenance, and security updates to ensure system stability. Clients benefit from priority emergency response and predictable pricing, eliminating unexpected costs while maintaining optimal performance.
Cybersecurity
We implement enterprise-grade security solutions including managed firewalls, endpoint protection, and threat detection systems. Our cybersecurity services protect against ransomware, phishing attacks, and data breaches through proactive monitoring and regular security updates. We utilize industry-leading technologies to create multi-layered defense strategies tailored to each organization's specific risk profile.
Cloud Solutions
Our cloud migration services help businesses transition to cloud-based infrastructure with customized deployment models. We specialize in Office 365 implementation, secure file sharing solutions, and hybrid cloud environments. Our experts ensure seamless integration while maintaining data security and compliance throughout the migration process.
Backup Solutions
We provide comprehensive data protection through automated backup systems and disaster recovery planning. Our solutions include server and workstation backups, Microsoft 365 data protection, and ransomware prevention strategies. Regular testing ensures rapid data restoration when needed, minimizing business disruption during unexpected events.
Repair Service Depot
Our Ottawa-based repair depot offers hardware diagnostics, component upgrades, and data recovery services. We service both business and personal computers with options for walk-in repairs and scheduled appointments. Additional services include equipment recycling, hard drive destruction, and sales of new/refurbished computer equipment.
People
Brad Jacobs
Director & Systems Engineer
With over 15 years in IT infrastructure, Brad leads technical operations and system architecture design at PSI Networks His expertise spans network security, cloud solutions, and enterprise system integration.
Scott Goble
Network Technician
Scott provides hands-on network support with specialization in infrastructure deployment and VoIP system implementation. He brings extensive experience in enterprise network troubleshooting and optimization.
Clayton Shier
Senior Technician
As senior technician, Clayton handles complex IT support requests and system maintenance. His technical skills include server management, cybersecurity implementation, and cloud-based solution deployment.
Christian Ginez
Senior Technician
Christian specializes in network infrastructure and endpoint security solutions. He provides expert technical support for both onsite and remote IT management requirements across diverse business environments.
Nicole Jacobs
Human Resources
Nicole manages HR operations and internal processes at PSI Networks She ensures efficient organizational functioning while supporting the company's workforce development initiatives.
Questions
What IT services does PSI Networks offer?
We provide managed IT support, cybersecurity solutions, cloud migration, data backup, network design, VoIP systems, and computer repair services for businesses in Ottawa and surrounding areas.
Do you offer emergency IT support?
Yes, we include 24-hour emergency service with our maintenance plans, providing priority response for critical IT issues outside regular business hours.
What industries do you serve?
We support businesses across all sectors including government, education, healthcare, and private enterprises with customized IT solutions tailored to specific industry requirements.
How do you handle data security?
We implement multi-layered security including managed firewalls, endpoint protection, regular security updates, and threat detection systems to protect against cyber threats.
Can you help with cloud migration?
Yes, our experts design customized cloud deployment models and manage complete Office 365 implementations to ensure secure, seamless transitions to cloud-based infrastructure.
Do you provide hardware support?
Our repair depot offers computer diagnostics, component upgrades, data recovery, and sales of new/refurbished equipment including Dell computers and Lenovo ThinkPads.
