Transforming IT for a Brighter Future
Compulite has been delivering expertise to local Ottawa clients seeking network management, collaboration, and technology consulting services for over 25 years. Our in-house team of advisors provides a personalized and proactive maintenance approach for small to medium-sized businesses looking to optimize their IT solutions. Whether your server is down or you're having problems with e-mail, Compulite offers flat-fee unlimited computer support.
Our team's expertise lies in understanding that no two clients or industries are alike. We tailor the needs assessment process and technology deployment phase to meet your top functional priorities. As flexibility and speed are the common denominators in all business functions, we focus our energy and resources to provide a one-stop-shop service experience.
Our Services
We offer a range of services to cater to the diverse needs of our clients. Our services include:
Network Management
The engine that runs your business and guards your data requires monitoring, administration, and maintenance. We ensure smooth operation, speed, and uptime day in, day out.
Collaboration
Quick, secure access to your company's data enables information workers to deliver results and empowers you to make insightful decisions. Information at your fingertips - anytime, anywhere.
Hosting
Leverage cost-effective solutions using public, private, or hybrid cloud technologies to extend and secure existing in-house capabilities. Increase productivity and stay ahead of the curve.
Solutions
Our solutions are designed to provide managed IT services with a deep focus on security. Whether you are a small or medium-sized organization, operating in our nation's capital often involves working with or for the government. We help protect your sensitive information assets, so you can focus on your core business.
Our Process
Here's an overview of our engagement roadmap and what you can expect at each step during the process:
Initial Meeting
Once you contact us and explain your requirements, we schedule a meeting at your office at your convenience and free of charge to discuss your needs in more detail.
Network Audit
With your approval, we perform a full network audit at a scheduled date - usually 1-2 weeks after the initial meeting.
Report and Proposal
Based on the audit, we write a report that details the top issues identified and our recommendations. This also includes our financial proposal to manage your network.
Service Delivery
Upon acceptance of our proposal, we commence implementing the recommendations put forward, and your organization can start utilizing our IT service desk.
Overall Experience
The reviewer, Katie Lamoureux, had a highly positive experience with the IT support, giving it a 5-star rating.
IT Support Quality
The reviewer praised the IT support, stating that it was "great on all fronts." Specifically, they highlighted the exceptional service provided by Samesh, who was "extremely helpful and thorough."
Key Strengths
The reviewer emphasized that the IT support was "simply the best, " indicating a high level of satisfaction with the service received.
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