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Business Details
28 Years
experience
Custom Orthotics & Foot Pain Solutions in Bedford
Established in 1998, our business has been dedicated to providing expert foot care solutions through custom orthotics and orthopedic footwear. Our team of certified professionals utilizes a unique weight-bearing plaster casting method developed over decades of experience to address chronic foot pain caused by conditions like diabetes, arthritis, and plantar fasciitis. We prioritize patient education, collaborating with healthcare providers and offering workplace seminars to promote proper footwear selection and injury prevention.

Our commitment to quality is reflected in our guaranteed fit policy, full-year orthotics warranty, and recognition by government and private health insurance plans. With clinics in Bedford and Antigonish, we continue expanding access to personalized foot care while maintaining the small-town values that shaped our approach. Our innovative techniques have transformed lives, from enabling children with severe foot conditions to walk for the first time to helping athletes return to their favorite activities pain-free.
Services
Custom Orthotics Orthopedic Footwear Foot Pain Relief Pediatric Foot Care Foot Care Nurse Services
Details
  • Year established: 1998
Highlights and features
  • Trusted expertise in foot biomechanics since 1998 with proven casting methodology
  • Pioneers of weight-bearing plaster casting for superior orthotic accuracy
  • Recognized provider by all major government and private health insurance plans
  • Complimentary fitting and guaranteed shoe fit policy on leading brands
  • Full-year warranty ensures optimal healing fit for custom orthotics
Associations and certifications
  • Canadian Certified Pedorthist
Services
Custom Orthotics
Handcrafted orthotics created from 3D weight-bearing plaster casts address biomechanical imbalances causing foot pain. These devices realign feet and lower limbs, redistribute pressure, and reduce strain on muscles and joints. Ideal for treating conditions like plantar fasciitis, flat feet, and sports injuries while preventing future musculoskeletal issues through personalized correction.
Orthopedic Footwear
Stylish orthopedic footwear selections feature removable insoles accommodating custom orthotics while maintaining proper foot alignment. We offer modifications for unique foot conditions and specialize in tax-exempt medical shoe adaptations. Our guaranteed fit policy ensures optimal comfort and functionality when combining footwear with orthotic treatments for maximum pain relief.
Foot Pain Relief
Targeted solutions address chronic foot pain from diabetes, arthritis, and sports injuries through comprehensive biomechanical assessments. Our certified pedorthists identify root causes of discomfort in feet, knees, and back using gait analysis. Treatment plans combine orthotics, footwear modifications, and patient education to restore mobility and prevent recurring pain without invasive procedures.
Pediatric Foot Care
Specialized care for childhood foot conditions like Sever's disease and juvenile arthritis using growth-accommodating orthotics. We address biomechanical issues affecting gait development while ensuring proper shoe fit. Our team creates customized solutions for children's changing foot structures, preventing long-term mobility problems through early intervention and family education.
Foot Care Nurse Services
Registered nurse foot care addresses mobility challenges with in-clinic and home visit options. Services include nail care, corn/callus treatment, and diabetic foot assessments. We provide personalized maintenance plans and coordinate with insurance providers for partial coverage eligibility while maintaining strict sterilization standards exceeding salon pedicure practices.
People
Andrea Richard
President & Canadian Certified Pedorthist
Founder Andrea Richard pioneered weight-bearing orthotic casting in Bedford since 1998. As one of Canada's first female certified pedorthists, she combines 30+ years of expertise with community-focused care, expanding access to quality foot solutions while maintaining hands-on involvement in patient treatments.
Dawn
Clinic Manager
Clinic Manager Dawn oversees daily operations with healthcare administration expertise gained from Dalhousie and Acadia University degrees. With over 15 years of service, she ensures seamless patient experiences while maintaining strong community relationships through personalized service coordination.
Nancy
Orthotics Lab Technician
Lab Technician Nancy crafts custom orthotics in our onsite facility using precision techniques developed over decades. Since joining in 2022, she maintains exacting quality standards for every device produced, ensuring accurate implementation of patient-specific prescriptions through meticulous attention to detail.
Peter
Marketing Advisor
Marketing Advisor Peter leverages 30 years of educational leadership experience to promote foot health awareness. As both team member and spouse to Andrea, he brings unique perspective to community outreach while maintaining focus on authentic value communication since joining in 2007.
Marilyn MacDonald
Foot Care Nurse
Registered Nurse Marilyn provides specialized foot care services in-clinic and through home visits. Available Fridays, she offers comprehensive assessments and treatments for mobility-challenged patients, combining clinical expertise with compassionate care to address both medical needs and quality-of-life improvements.
Questions
Do you accept insurance for orthotic services?
We're recognized by all government and private health insurance plans. Most extended health benefits cover orthotics when provided by Canadian Certified Pedorthists.
How long does orthotic creation take?
Custom orthotics require precise measurements and crafting in our onsite lab. The process typically takes 1-2 weeks from initial assessment to final fitting.
Can orthotics help with sports injuries?
Yes, our biomechanical assessments identify alignment issues contributing to sports-related foot and leg pain. Custom orthotics have successfully returned athletes to activities like basketball with proper support.
What footwear modifications do you offer?
We modify shoes for medical purposes including depth adjustments, pressure relief areas, and stability enhancements while maintaining tax-exempt status for qualifying modifications.
Do you treat children's foot conditions?
Yes, we specialize in pediatric biomechanics treating conditions like Sever's disease and juvenile arthritis with growth-accommodating orthotics and proper footwear guidance.
What's your return policy for shoes?
We guarantee proper fit on all orthopedic footwear. If initial selections don't work, we'll modify or replace them at no additional charge until optimal comfort is achieved.