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At AutoRx Repair Centres, we understand the importance of having reliable transportation. That's why we've been providing comprehensive auto repairs and services to the Edmonton community since 2005. Our team of experienced mechanics is committed to providing honest and efficient repair services to get you back on the road quickly.
Our Story
Our story began in 2005 when James Yong founded AutoRx Repair Centres with a vision to provide exceptional customer service and expert automotive repair. With over 80 years of combined experience among our technicians, you can trust that your vehicle is in good hands. Our commitment to customer satisfaction has earned us a reputation as a trusted and reputable auto repair shop in Edmonton.
Our Services
At AutoRx Repair Centres, we offer a wide range of auto repair services to meet your vehicle's needs. Whether you need a simple oil change or extensive engine work, we have the expertise and resources to get the job done right. Our services include:
- Alignments
- Brake repair
- Engine service
- Inspections
- Oil changes
- Transmission and clutch repair
- Tire repair
- Winter tire installations
Why Choose Us
What sets us apart from other auto repair shops in Edmonton? At AutoRx Repair Centres, we pride ourselves on:
- Licensed and trained technicians with over 80 years of combined experience
- Competitive pricing
- Honest and transparent service
- Convenient shuttle service for when you need to be somewhere else
- A comprehensive range of services to meet your vehicle's needs
Why Choose a Designated Inspection Facility
As a designated inspection facility, we can provide thorough and accurate assessments of your vehicle's condition, ensuring it meets provincial regulations. Our inspections are designed to identify potential problems before they become major issues, potentially saving you thousands of dollars in the long run.
Finding Us
If you're looking for a reliable and all-inclusive auto repair and maintenance service in Edmonton, look no further than AutoRx Repair Centres. Contact us today to schedule an appointment or learn more about our services.
Service and Quality Issues
The reviews highlight significant issues with the service and quality of work provided by this garage. The majority of the reviews express frustration and anger with the experience. Several customers reported long wait times, inaccuracies in their vehicle's diagnosis, and poor communication from the staff.
Inaccurate Diagnoses and Additional Work
Several customers reported being told that their vehicles required additional work that was not actually necessary. For example, one customer was told that their oil filter housing was damaged, but it was later revealed to be fine. Another customer was told that their rear axis fluid was leaking, but this was allegedly not true.
Poor Communication and Customer Service
Customers reported poor communication from the staff, including being given incorrect information, not being kept informed about the status of their vehicle, and being talked over when trying to ask questions.
Lack of Transparency and Honesty
Some customers reported feeling like they were being taken advantage of, with staff trying to upsell them on unnecessary work or deceiving them about the condition of their vehicle.
Mixed Experience with Staff
While some customers reported being treated well by the staff, others reported negative interactions, particularly with a staff member named James.
Outcomes
The reviews highlight the need for improvement in the garage's service and quality. The garage's reputation has been damaged by these reviews, and customers are expressing concern about returning to the garage in the future.
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