Get back on the road with confidence!
At Big Rig Collision, we take pride in being Edmonton's go-to destination for top-notch truck and collision repairs. For over 50 years, we've been committed to delivering exceptional service, quality workmanship, and unparalleled customer satisfaction. Our team of skilled technicians is dedicated to getting you back on the road as soon as possible, with a 100% satisfaction guarantee.
Our Story
Since 1968, we've been dedicated to providing expert truck and collision repair services to drivers in Northern and Central Alberta. Our state-of-the-art facility is equipped with the latest tools and technology, ensuring every job is completed to the highest standards. We believe in building long-term relationships with our customers, which is why we focus on providing personalized service, competitive pricing, and a hassle-free experience.
Our Services
At Big Rig Collision, we offer a comprehensive range of services to meet the unique needs of truck drivers. Whether you require preventative maintenance, safety assurance checks, collision restoration, or custom work, our team is standing by to help. Our services include:
- Collision repair of any heavy-duty truck, bus, or trailer
- Paint and body services
- Sandblasting
- Specialized welding
- Custom work
- Diesel truck repair
- RV repair
- Truck ABS brake repair
- Truck A/C repair
- Truck transmission repair
- Truck laser alignment
Our Mission
Our mission is to provide exceptional truck and collision repair services that exceed our customers' expectations. We strive to build trust, foster loyalty, and deliver outstanding results. At Big Rig Collision, we're committed to making a positive impact on the lives of our customers, and we look forward to serving you.
Experience with Big Rig Collision
The reviews for Big Rig Collision are mixed, with some customers having positive experiences, while others have had negative ones.
Misconceptions and Over-Charging
Some customers have reported issues with false claims and over-charging. Curtis and Greg both gave the shop a low rating, with Curtis stating that he was charged thousands of dollars for repairs and then thousands more to fix the issues. Greg had his truck brought in for a CVIP inspection, only to have the shop flag unnecessary repairs and charge him thousands of dollars.
Positive Experiences
On the other hand, many customers have had positive experiences with Big Rig Collision. Adrian Isbister, Michael Lee, Tony Kulyk, Mitch Cooper, Daniel Gosav, and Winston Davis all gave the shop high ratings, with comments praising the friendly staff, quick service, and affordable prices.
Unprofessional Conduct
However, one customer, Greg, reported experiencing unprofessional conduct from the shop. He claimed that the staff tried to intimidate him into agreeing to unnecessary repairs, making him feel like they were trying to get as much money out of him as possible.
Conclusion
The reviews for Big Rig Collision indicate that the shop has had issues with over-charging and false claims, but also has the potential to provide excellent service to customers who are willing to give them a chance.
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