All That's Good Begins With a Smile
At Basil, we're a team of passionate and dedicated professionals who have been providing exceptional renovation services to homeowners in Vancouver since 1990. Our company was founded on the principles of trust, transparency, and communication, and we've built our reputation on delivering high-quality workmanship and exceptional customer service.
Our Story
Over the years, we've had the privilege of working on a wide range of projects, from new constructions to repairs and restorations, and from occupied and fully operational job sites to multi-phase projects. Our team of experts has the skills and expertise to handle even the most complex projects, and we're dedicated to delivering results that exceed our clients' expectations.
Our Mission
Our mission is to provide our clients with an end-to-end client experience that includes seamless communication, budgeting, staffing, on-site organization, and solid, quality handiwork every time. We believe that every home is unique, and we're committed to working closely with our clients to understand their needs, wants, and dreams for their renovation project. Whether you're looking to restore a heritage home, add space with a house lift, or simply renovate your current living space, we're here to help.
Our Services
At Basil, we offer a full range of renovation services, including:
- Heritage restorations and complex renovations
- House lifts and additions
- Kitchen and bathroom renovations
- Basement finishes and renovations
- Custom cabinetry and millwork
- Project management and coordination
- Permitting and planning
- Design and construction
Our Process
Our process begins with an initial meeting with you, the homeowner, where we discuss your needs, wants, and dreams for your renovation project. We take the time to listen to your ideas, answer your questions, and provide guidance and expertise to help you achieve your goals. From there, our team of trained professionals will work closely with you to plan, manage, and execute your project, ensuring that every detail is taken care of and every expectation is met.
Our Team
Our team is led by Mark Wittig, our owner, and includes a team of experienced project managers, superintendents, carpenters, and designers. We're proud to have a team of dedicated professionals who share our values and are committed to delivering exceptional results.
Why Choose Basil?
So why choose Basil for your renovation project? It's simple: we're dedicated to delivering exceptional work, transparency, and open communication with our clients. We've been in business for over 28 years, and we've built a reputation on trust, quality, and customer satisfaction. We're passionate about what we do, and we're committed to helping you achieve your dream home.
Basil Restoration has received a mixed bag of reviews from their clients. The majority of the feedback is positive, with many clients praising the company's professionalism, quality of work, and commitment to restoring homes to their original glory. However, there are a few negative comments that suggest some clients have experienced poor communication and service.
Positive Feedback
- Basil Restoration is commended for their professionalism, excellent workmanship, and fair pricing. Many clients appreciate the team's commitment to keeping them informed throughout the project and the quality of the finished product.
- The company's ability to restore homes while maintaining their original character is a key strength, as noted by clients who have had their heritage homes restored.
- Basil Restoration's attention to detail and passion for their work is evident in the unique touches they bring to each project.
Negative Feedback
- Some clients have experienced poor communication from Basil Restoration, including unreturned phone calls and emails.
- A few clients have reported receiving poor treatment from the company, which has led to a negative perception of their service.
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