Reliable Transportation Solutions for Your Business
At Pinnacle Transport Ltd., we thrive to satisfy our customers, ensuring safety, and offering personal, friendly service on a daily basis. As a multi-dimensional transportation service provider, we offer a diverse range of capabilities to accommodate the individual needs of our customers.
Our History
Pinnacle Transport has been in business since 1989, and from the beginning, our goal has been to provide high-quality transportation services. We reach this goal by valuing customer satisfaction, ensuring safety, and offering personal, friendly service. As a result, we have forged long-term associations with many of our clients and are committed to offering the same level of service to small businesses as to large corporations.
Our Facilities and Equipment
Our head office in Scarborough is centrally located to meet your needs, with close access to the 407 and 401 highways. We currently have two yard facilities to accommodate our fleet and an in-house licensed maintenance and repair facility. Our growing fleet includes over 100 tractors and straight trucks, and more than 250 trailers. The units are configured by air ride, high cube, refrigerated, 36-53 feet, and tailgate loaders.
Our Team
Not only do we promote customer satisfaction, but we also value employee satisfaction. Our whole team of employees and contractors, from office staff to drivers, works together to provide quality service.
Our Services
Pinnacle Transport offers an extensive combination of trucking services which can be customized to suit your company's specific freight requirements. Our primary area of service is the Southern Ontario region. We offer a full range of services, including Less than Truckload (LTL), Dedicated, Trailerload, Temperature Controlled, and Storage Trailers. We take pride in seamless, dependable services that you can count on!
Professionalism and Driving Habits
Most reviewers expressed concerns about the professionalism and driving habits of Pinnacle Transport's drivers. Many reviewers reported experiencing or witnessing reckless driving, failure to follow road regulations, and disregard for other drivers on the road.
Accidents and Near-Misses
There were reports of accidents and near-misses involving Pinnacle Transport trucks, including a hit-and-run incident in Scarborough and a close call when a driver sped up to squeeze between a trailer and a dock.
Customer Service and Business Practices
Some reviewers were unhappy with Pinnacle Transport's business practices, including delayed or unfair payments to small companies and unprofessional communication.
Positive Experiences
On the other hand, some reviewers reported positive experiences with Pinnacle Transport, including consistent and excellent service, fair rates, and helpful customer service.
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