Building Partnerships, One System at a Time
At DMS, we take great pride in our ability to deliver exceptional mechanical contracting services that exceed our clients' expectations. With over 25 years of experience in the industry, we have established ourselves as a trusted partner for building projects of all sizes and complexities. Our commitment to excellence is evident in every aspect of our work, from the initial design and fabrication stages to the final installation and commissioning of our mechanical systems.
Construction: Where Complexity Meets Innovation
Our construction division is renowned for its ability to tackle the most complex mechanical projects in the city. With a deep understanding of building design and functionality, we work closely with architects, engineers, and builders to create innovative solutions that meet our clients' specific needs. From heating and cooling systems to plumbing and gas infrastructure, we specialize in mechanical construction for mixed-use developments, commercial buildings, and high-rise projects. Our expertise in designing and installing bespoke mechanical systems ensures that our clients receive top-notch performance and reliability.
Service: Dependable Mechanical Solutions
At DMS, we believe that mechanical systems should be seamless, efficient, and reliable. That's why we offer a range of services designed to ensure our clients receive the best possible experience. From proactive building maintenance services to reactive emergency repair, our team of expert technicians and engineers is dedicated to keeping your systems running smoothly. With a deep understanding of mechanical systems and a commitment to excellence, we respond promptly to any issues that may arise, providing timely and effective solutions to get your building back up and running.
Special Projects: Bespoke Solutions for Unique Projects
Our special projects division is designed to tackle the most challenging and unique mechanical system installations in the city. Whether you're working on a heritage retrofit, a highly-specialized development, or a major infrastructure project, our team of experts is equipped to provide bespoke mechanical system solutions that meet your specific needs. We take the time to understand your project's unique requirements and work closely with you to develop a customized solution that fits your budget, timelines, and performance expectations.
Featured Projects: Shaping the City's Skyline
Our portfolio is filled with some of the most iconic and impressive projects in the Lower Mainland. From the towering heights of Latimer Heights to the sleek, modern design of Tailor by Marcon, we've had the privilege of working on some of the most notable building projects in the region. Our projects include the largest master-planned community in the history of Langley, a sophisticated 27-storey residential tower, and numerous high-rise and commercial developments throughout Vancouver and the surrounding areas.
Expertise: What Sets Us Apart
At DMS, we pride ourselves on our expertise in several key areas:
- End-to-end mechanical construction and service: From design and fabrication to installation and commissioning, we provide a seamless experience for our clients.
- Innovative solution-seeking: We're known for our ability to tackle complex problems and develop creative solutions that meet our clients' unique needs.
- Personable and practical approach: We're dedicated to building strong relationships with our clients and providing a hands-on approach to mechanical contracting.
Company Performance and Reliability
The company has been criticized for its poor performance and unreliability. Several reviewers have mentioned that the company fails to pay its employees and contractors, and has a history of unresolved issues and unpaid remittances. Additionally, the company's technicians have been accused of being unprofessional, incompetent, and overcharging for their services.
Customer Service and Communication
The company's customer service has been criticized for being unprofessional and lacking communication skills. Reviewers have mentioned that the company's representatives use street talk language and fail to respond to customer complaints and concerns. The company's after-hours service has also been criticized for not having access to necessary supplies and equipment to resolve issues.
Technician Performance and Quality of Work
While some reviewers have praised the company's technicians for being professional and responsive, others have criticized them for being incompetent and unprofessional. Reviewers have mentioned that the technicians often fail to resolve issues, and instead, charge customers for unnecessary visits and repairs.
Positive Experiences
On a positive note, some reviewers have praised the company's technicians for being professional, responsible, and responsive to service calls. One reviewer mentioned that the technician was able to fix a long-standing issue within a professional manner.
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