Building a better business through customer satisfaction
At JJM Mechanical Group, we pride ourselves on providing exceptional service and quality workmanship to our valued customers. With over 20 years of experience in the mechanical trade, we have built a reputation for excellence in the industry. Our team of skilled technicians and engineers is dedicated to delivering top-notch service and ensuring that our customers receive the highest level of satisfaction.
Mechanical Services
Our comprehensive range of mechanical services includes plumbing installation, service, and repair for commercial and residential properties. We offer preventative maintenance programs for property management companies, same-day service for commercial contract clients, and scheduled service for mechanical systems that require special service packages. Whether predictive or preventative maintenance is required for your facility, property or home, we actively work with our clients and partners to ensure quality results.
Plumbing Services
We cover all types of plumbing installation, service, and repair for commercial and residential properties, including but not limited to, comprehensive and detailed information on mechanical equipment health and overall lifespan to plan capital expenditures. Whether predictive or preventative maintenance is required for your facility, property or home, we actively work with our clients and partners to ensure quality results.
Heating Services
We specialize in commercial and residential hydronic boiler systems and domestic hot water systems. We provide service and repair for all major manufacture high-efficiency equipment and older standard atmospheric equipment, including piping, valves, circulators, and other related equipment. Our team of skilled technicians and engineers is dedicated to delivering top-notch service and ensuring that our customers receive the highest level of satisfaction.
Gas Fitting Services
As a licensed and bonded gas contractor with the BC Safety Authority, we provide gas service to all domestic gas-fired appliances, boilers, tankless, hot water tanks, and furnaces. We also provide gas service for commercial gas-fired appliances. Our team of skilled technicians and engineers is dedicated to delivering top-notch service and ensuring that our customers receive the highest level of satisfaction.
Backflow Certification Services
We have been a BCWWA member since 2007, which allows us to install, test, and repair all makes and sizes of backflow devices. We offer testing and re-certification, and we also provide reports on hazard assessment and planning of water management use. As a member of the BCWWA, all of our members have to be tested by third-party independent proctors and pass an exam to maintain certification.
Our Philosophy
At JJM Mechanical Group, we believe that building a better business through customer satisfaction is key to our success. We strive to provide excellent service, quality workmanship, and unmatched customer satisfaction. We are committed to staying at the forefront of technological advancements and industry changes to ensure that our customers receive the best service possible.
Retrofits and Upgrades
We specialize in retrofitting older heating systems, domestic hot water systems, and other related equipment. If you are looking for options in upgrading or changing your heating system or domestic hot water, please contact us for more information.
Conclusion
At JJM Mechanical Group, we are dedicated to providing exceptional service and quality workmanship to our valued customers. With over 20 years of experience in the mechanical trade, we have built a reputation for excellence in the industry. We pride ourselves on providing personalized attention to detail, ensuring that our customers receive the highest level of satisfaction.
Overall Experience
Most of the reviewers have had a positive experience with JJM Mechanical, praising their professionalism, responsiveness, punctuality, and quality of work. Several reviewers have mentioned that they have worked with JJM on multiple occasions and would not hesitate to recommend them again.
Professionalism and Communication
Many reviewers complimented the technicians and office staff on their professionalism, kindness, and helpfulness. Some reviewers mentioned that the technicians took the time to explain the work to be done and ensured that they understood the diagnosis and repairs. andre, the office staff, was also praised for his responsiveness and communication.
Quality of Work
Reviewers consistently praised JJM for their thorough and high-quality work. Several reviewers mentioned that the technicians identified and fixed complex issues, and that they were impressed with the attention to detail and the cleanliness of the work area.
Prompt Response
Many reviewers were impressed with JJM's prompt response to their calls and requests for service. Several reviewers mentioned that JJM technicians were able to attend to their issues quickly, even in emergency situations.
Areas for Improvement
One reviewer had a negative experience with JJM, citing a mistake made during the installation of a water expansion tank. The reviewer was not satisfied with JJM's response to the issue and felt that they did not take responsibility for their mistake.
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