Business Details
42 Years
experience
Emergency
services
Your Trusted Strata Management Partner in Lower Mainland
Since our incorporation in 1984, we have established ourselves as leaders in strata management. Our reputation is built on trust, teamwork, communication, innovation, and excellence. As a family-owned and operated Canadian business, we bring decades of experience and a deep understanding of Lower Mainland strata communities. We manage over 200 strata corporations and 20,000 units while maintaining strict service standards through controlled growth. Our team of 70+ professionals includes licensed strata managers, financial experts, and operational specialists committed to ongoing education and development. We prioritize tailored solutions over a one-size-fits-all approach, offering flexible services that address each client's unique needs.Our commitment to transparency includes maintaining separate trust accounts and undergoing regular audits by the Auditor General of British Columbia. We avoid conflicts of interest by not providing in-house maintenance or insurance services, ensuring impartial representation for all clients. Our low industry turnover rate reflects both client satisfaction and strong professional relationships. Through economies of scale, we secure competitive pricing for trades and services while maintaining strict compliance with the Real Estate Services Act.
Services
Strata Management
Financial Management
24-hour Emergency Service
Translation Services
Property Staff Payroll
Details
- Year established: 1984
Highlights and features
- We have 40+ years of specialized strata management experience
- Our team includes licensed professionals with industry-specific expertise
- We maintain separate trust accounts with regular independent audits
- Our tailored approach avoids cookie-cutter management solutions
- We secure competitive pricing through economies of scale
Associations and certifications
- Real Estate Services Act
- Auditor General of British Columbia
Services
Strata Management
We provide comprehensive strata management services tailored to each property's unique requirements. Our approach combines industry expertise with personalized attention, ensuring compliance with British Columbia's strata property regulations. Our licensed professionals handle day-to-day operations while maintaining transparent communication with owners and councils.
Financial Management
Our financial management services include trust account administration, budget preparation, and detailed financial reporting. We maintain strict separation between operating and trust funds while providing regular financial statements and 30-day trial balances to ensure complete transparency for all stakeholders.
24-hour Emergency Service
We offer 24/7 emergency response coordination for urgent property issues. Our system connects property owners with qualified contractors immediately while maintaining detailed records of all emergency interventions. This service ensures prompt resolution of critical maintenance problems outside regular business hours.
Translation Services
We provide professional translation services for multilingual communication needs. Our certified translators ensure accurate document translation and facilitate effective communication between strata councils and residents with diverse language requirements.
Property Staff Payroll
We manage comprehensive payroll services for property staff including scheduling, wage calculations, and regulatory compliance. Our system ensures timely payments while maintaining accurate records of all employment-related transactions and statutory deductions.
People
Brad Fenton
Executive Director
Brad Fenton oversees strategic operations with over 30 years of strata management experience. He ensures compliance with regulatory standards while maintaining focus on client satisfaction and organizational growth.
Andrew Fenton
President
Andrew Fenton leads business development initiatives with deep industry knowledge. He maintains active involvement in operational matters and client relations while driving strategic decision-making.
Terri Bains
Vice President Finance
Terri Bains CPA, CGA manages financial operations with expertise in strata accounting. She oversees trust fund compliance and financial reporting while implementing best practices for fiscal management.
Ann Benoit
Vice President Strata Operations
Ann Benoit directs day-to-day strata management operations. With extensive industry experience, she ensures service delivery excellence while maintaining strong relationships with property owners and councils.
Silvia Hoogstins
Director Property Services
Silvia Hoogstins manages property service delivery with focus on operational efficiency. She coordinates maintenance activities and contractor services while ensuring consistent service standards across all managed properties.
Questions
What is strata management and why is it important?
Strata management involves administering shared property responsibilities for condominiums and similar developments. It ensures proper maintenance, financial oversight, and compliance with regulations for all owners.
How does Wynford handle emergency maintenance requests?
We provide 24/7 emergency service coordination, dispatching qualified contractors immediately for urgent issues like plumbing failures or security breaches.
Can I access my strata account information online?
Yes, our clients receive secure portal access for real-time financial statements, meeting minutes, and other important documentation.
How are maintenance requests processed?
Residents submit requests through our portal or directly to property managers, who coordinate qualified contractors while maintaining transparent communication with all parties.
What financial reporting services do you provide?
We prepare detailed financial statements, manage trust accounts separately, and provide regular budget updates with 30-day trial balances for all properties.
How do you ensure compliance with strata regulations?
Our licensed managers maintain up-to-date bylaws, conduct regular compliance audits, and provide council training on legislative requirements and best practices.
