Business Details
48 Years
experience
Emergency
services
Trusted Dry Cleaning & Laundry Services in Calgary
Since 1978, Tower Cleaners has been a family-owned business dedicated to providing exceptional garment care services in Calgary and Airdrie. Our commitment to quality, customer service, and environmental responsibility has made us a trusted name in the community. With 21 conveniently located stores and a team of experienced professionals, we offer a comprehensive range of services including dry cleaning, laundry, wedding gown preservation, and commercial cleaning solutions. Our investment in advanced eco-friendly technologies like SYSTEMK4 demonstrates our dedication to sustainable practices while maintaining superior cleaning results. We take pride in our seven-point inspection process, ensuring every garment receives meticulous attention to detail.Our free pickup and delivery service, available throughout the Calgary area, reflects our ongoing commitment to convenience and customer satisfaction. As an active member of the Certified Restoration Drycleaning Network, we provide specialized disaster recovery services for textiles and personal belongings. Our team combines decades of experience with a personalized approach, treating every customer's garments with the same care we would our own family's clothing. This philosophy, rooted in our family values since our founding, continues to guide our operations and drive our pursuit of excellence in every aspect of our business.
Services
Dry Cleaning
Green Cleaning
Laundry Services
Wedding Gown Preservation
Alterations
Area Rug Cleaning
Fur & Leather Cleaning
Commercial Services
Restoration Services
Free Pickup/Delivery
Details
- Year established: 1978
Highlights and features
- Family-owned since 1978 with 45 years of local experience
- 21 convenient locations across Calgary and Airdrie
- Free pickup and delivery service available citywide
- Invested in advanced eco-friendly cleaning technologies like SYSTEMK4
- Seven-point inspection process ensures superior garment care
Associations and certifications
- Certified Restoration Drycleaning Network
Services
Dry Cleaning
Our dry cleaning service combines advanced technology with meticulous attention to detail. Using environmentally-friendly solvents and a seven-point inspection process, we ensure superior cleaning results for all fabric types. Our professionally-trained inspectors address every garment issue, from stain removal to minor repairs, delivering impeccably finished clothing. This service is available with free pickup and delivery across Calgary and Airdrie.
Green Cleaning
Tower Cleaners' green cleaning technology reduces environmental impact while maintaining cleaning excellence. Our SYSTEMK4 system uses non-toxic, biodegradable agents that save 75% energy compared to traditional methods. We complement this with Seitz eco-soaps and energy-efficient equipment. This service demonstrates our commitment to sustainability without compromising on quality or effectiveness for both garments and household textiles.
Wedding Gown Preservation
Our specialized wedding gown service protects your cherished garment for generations. The process includes detailed inspection, gentle eco-friendly cleaning, hand stain removal, and museum-quality packaging. Expert technicians handle delicate fabrics like silk, satin, and lace with care. We offer acid-free preservation boxes and storage solutions to maintain your gown's pristine condition long after your special day.
Commercial Services
We provide comprehensive laundry and dry cleaning solutions for businesses across Calgary. Our services include hotel linens, employee uniforms, restaurant tablecloths, and disaster recovery for insurance claims. With regular scheduled pickup and delivery, we serve hotels, spas, medical facilities, and event planners. Our CRDN-certified restoration services handle fire, water, and smoke damage to textiles and soft goods.
Free Pickup & Delivery
Our complimentary door-to-door service covers Calgary and Airdrie with flexible scheduling options. Available for both residential and commercial clients, this service handles all our cleaning offerings including wash-and-fold laundry, dry cleaning, and specialty items. Customers can choose from multiple weekly pickup times or schedule on-demand service through our website or phone.
People
Tony Stephen
President & CEO
With over 45 years in the dry cleaning industry, Tony Stephen leads Tower Cleaners with a commitment to family values and exceptional service. He oversees operations and strategic direction, ensuring the company maintains its reputation for quality while embracing sustainable practices. Tony's leadership focuses on customer satisfaction and community responsibility.
Tom Goldthorp
Client Relations
Tom Goldthorp manages customer interactions and service quality assurance. With extensive experience in the cleaning industry, he ensures clients receive personalized attention and prompt resolution of any service issues. His role focuses on maintaining Tower Cleaners' reputation for exceptional customer service across all locations and service channels.
Jason Lee
Route Manager
Jason Lee coordinates the logistics of Tower Cleaners' free pickup and delivery service. He manages route optimization and driver operations to ensure timely service across Calgary and Airdrie. His expertise in transportation logistics helps maintain efficiency while meeting customer convenience expectations for residential and commercial deliveries.
Desirae Stephenson
Stores Manager
Desirae Stephenson oversees daily operations at Tower Cleaners' 21 locations. She ensures consistent service quality and staff training across all retail points. Her responsibilities include inventory management, customer service standards, and implementing operational improvements to enhance both employee productivity and customer experience at store level.
Kevin Tailleur
Plant Manager
Kevin Tailleur supervises the main processing facility's operations, maintaining quality control and production efficiency. He ensures proper implementation of cleaning technologies and safety standards. His technical expertise in garment care processes helps maintain Tower Cleaners' reputation for superior cleaning results while optimizing plant operations and staff training programs.
Questions
Is Tower Cleaners' pickup and delivery service available in my area?
We service all Calgary and Airdrie areas with free pickup and delivery. Check our website for specific route schedules or call us to confirm availability at your location.
What is the turnaround time for laundry and dry cleaning services?
Our standard turnaround time is 3 business days. For example, Monday pickup means Thursday delivery. Emergency service options are available for urgent requests with prior arrangement.
Do you use environmentally-friendly cleaning products?
Yes, we use SYSTEMK4 eco-solvents and Seitz detergents that are non-toxic, biodegradable, and energy-efficient. Our green practices extend to facility operations and waste reduction initiatives.
Can I get regular weekly laundry service?
Yes, we offer subscription plans with weekly pickups. Choose between 1 or 2 bags per week for small or large families, with discounted rates compared to on-demand service.
How do you handle wedding gown cleaning and preservation?
We provide specialized cleaning, stain removal, and museum-quality packaging for wedding gowns. Our process includes fabric-specific cleaning, hand finishing, and acid-free storage solutions to maintain your gown's condition for generations.
What commercial cleaning services do you offer?
We serve hotels, restaurants, medical facilities, and event planners with linens, uniforms, and tableware cleaning. Our CRDN-certified restoration services also handle disaster recovery for textiles and soft goods through insurance claims.
