Building Smiles, Building Futures
At Yankee Valley Fine Dry Cleaning & Alterations, we are a family-owned dry cleaning shop located in Airdrie, Alberta, proudly offering a wide range of hand cleaning, hand finishing, and dress alterations services. With over 15 years of experience in the industry, we have built a reputation for providing trusted and high-quality dry cleaning services to our valued customers.
Our Mission
Our mission is to provide exceptional dry cleaning, hand finishing, and alterations services that exceed our customers' expectations. We strive to maintain a family-oriented, friendly, and trusted atmosphere with our staff and customers. We understand that getting your laundry done can be a daunting task, which is why we are committed to making things easier for you.
Our Services
We offer a comprehensive range of services, including dry cleaning, hand finishing, and alterations for a variety of garments, including business suits, dresses, shirts, pants, and even wedding gowns. Our expert team uses the latest equipment, techniques, and products to ensure that your garments receive the best possible care. We also provide a convenient free pickup and delivery service for your laundry load in Airdrie, with a minimum order of $50.00.
Our Commitment
At Yankee Valley Fine Dry Cleaning & Alterations, we are committed to providing personalized attention to detail, ensuring that every garment receives the care it deserves. We take pride in our work, and our goal is to make your experience with us a memorable one. Whether you need a simple dry cleaning service or a complex alteration, we are here to help.
Excellent Customer Service
The majority of the reviews highlighted the company's exceptional customer service. Clients appreciated the friendly staff, quick turn-around times, and competitive prices. The owner, Al, was particularly praised for his personal involvement in ensuring customer satisfaction. He even went out of his way to accommodate clients' schedules and preferences.
High-Quality Workmanship
Reviewers were extremely pleased with the quality of the work provided by the company. From alterations to dry cleaning, the staff demonstrated a high level of expertise and attention to detail. The workmanship was described as "flawless" and "impeccable, " with clients appreciating the extra effort put into ensuring their garments looked their best.
Trustworthiness and Honesty
Several clients praised the company's trustworthiness and honesty. Dan, for instance, was accidentally charged for an extra pair of pants but was promptly refunded when he brought it to their attention. This kind of integrity and transparency greatly enhanced the overall customer experience.
One Negative Experience
One client, Noella Rash, had a disappointing experience with the company. Her winter coat was not cleaned properly, and the noticeable stain was not removed. When she returned to complain, the owner was not pleasant, and she was left with the impression that her coat was "very dirty." Although the stain was eventually removed, the negative interaction left a sour taste, and she would not return to the business again.
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