Our Vision
At Mark Reid Insurance & Financial Services, our vision is to empower individuals and families to manage life's risks, recover from the unexpected, and achieve their dreams. We believe in building personalized insurance and financial plans that meet each client's unique needs and goals.
Our Expertise
Our team of experienced professionals has extensive knowledge in various areas of insurance and financial planning. We offer a comprehensive range of products and services to meet your diverse needs, including:
Auto Insurance
- Comprehensive coverage for your vehicle, including collision, theft, and liability
- Competitive rates and discounts for safe drivers
- Flexible payment options
Business Insurance
- Protection for your business from various risks, such as property damage, business interruption, and liability
- Customized plans tailored to your industry and operations
- Risk assessment and mitigation strategies
Home & Property Insurance
- Coverage for your home against fire, theft, and other perils
- Flexible options to fit your needs and budget
- Assistance with the claims process
Life Insurance & Living Benefits
- Secure financial protection for your loved ones in case of your untimely death
- Plans that offer additional benefits such as critical illness coverage and a living benefit for ongoing expenses
Our Commitment
We are committed to:
- Providing personalized attention and tailoring our services to your unique needs
- Delivering clear and concise information about your coverage
- Responding promptly to your inquiries and handling your claims efficiently
- Offering competitive rates and innovative solutions
- Building lasting relationships with our clients
Our Values
- Integrity: We operate with transparency and ethical practices.
- Client Focus: Your needs are our top priority.
- Accessibility: We make insurance accessible and understandable.
- Innovation: We constantly explore new ways to improve our services.
- Community: We believe in supporting our community.
Exceptional Customer Service
Reviewers have uniformly praised the service provided by Mark Reid and his staff at Desjardins. They have highlighted the professionalism, personability, and knowledge of staff members, particularly Rhonda Trahan and Brandon. The reviewers have experienced excellent service, with staff going the extra mile to ensure customer needs are met.
Personalized Attention
Many reviewers have emphasized the personalized attention they received from the staff. They have praised the willingness of staff to answer questions, provide guidance, and address concerns in a timely and caring manner. Rhonda, in particular, has stood out for her exceptional customer service, kindness, and empathy.
Knowledgeable and Courteous
The reviewers have also praised the knowledge and expertise of the staff. Brandon, for example, has been described as knowledgeable and courteous, while Rhonda has been praised for her ability to explain complex policies in a clear and concise manner.
Highly Recommended
The reviewers have uniformly recommended Mark Reid and his staff to others, citing their exceptional service, personalized attention, and knowledgeable staff. They have emphasized the value of dealing with Desjardins, stating that they will continue to do business with them due to the high level of service and care they have received.
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