Business Details
21 Years
experience
Emergency
services
Trusted Computer Repairs & IT Support in Coquitlam
We are dedicated to eliminating computer stress and empowering clients through technology solutions. Since 2005, our mission has been to provide fast, reliable IT support and computer repairs tailored to both personal and business needs. Our team of certified technicians delivers proactive maintenance plans, remote support, and on-site services to prevent downtime and ensure systems run optimally.With guaranteed repairs and a focus on data security, we prioritize client satisfaction through transparent communication and customized solutions. Our expertise in resolving complex technical issues positions us as a trusted partner for individuals and small businesses in Coquitlam and surrounding areas.
Services
Computer Repair
Remote Support
Data Recovery
Backup Solutions
Proactive Maintenance
Virus Removal
Wireless Networking
Annual Maintenance
Details
- Year established: 2005
Highlights and features
- We have over 19 years of experience in IT support since 2005
- All repairs are guaranteed for 90 days
- Proactive maintenance plans prevent unexpected expenses
- 24/7 priority support for proactive clients
- Certified technicians provide on-site and remote solutions
What people say
Fast service
Technicians knowledgeable
Proactive plans saved money
Guaranteed repairs
Helped with emergencies
Services
Computer Repair
We repair desktops and laptops from all major brands, restoring performance to like-new condition. Our technicians diagnose hardware failures, replace components, and resolve software conflicts. With 90-day guarantees on all repairs, clients receive lasting solutions that prevent recurring issues.
Remote Support
Instant remote assistance resolves technical problems without onsite visits. Our experts connect securely to your device to fix software glitches, email configuration, and performance slowdowns. Available as single sessions or bundled in proactive plans for ongoing support.
Proactive Maintenance
Daily system monitoring and automated updates prevent unexpected failures. Plans include antivirus protection, cloud backups, and priority support to minimize downtime. Customizable tiers accommodate individual users and small businesses with multiple devices.
Data Recovery
Specialized tools recover lost data from failed hard drives and corrupted storage. We handle logical failures and minor physical damage to restore critical documents, photos, and business files. Emergency services available for urgent recovery needs.
Backup Solutions
Automated cloud backups safeguard against ransomware, accidental deletion, and hardware loss. We implement secure, encrypted storage with offline air-gapped redundancy. Clients can restore files instantly or schedule regular backups for continuous protection.
Questions
What computer repair services do you offer?
We repair desktops, laptops, and servers for hardware failures, software issues, and performance optimization. Services include virus removal, data recovery, and network setup.
Do you provide remote support for home users?
Yes, our remote support service connects to your device to resolve software problems, email configuration, and performance issues without onsite visits.
What areas do you service?
We serve Coquitlam, Port Coquitlam, and Port Moody with on-site repairs, free pick-up/drop-off, and remote support available province-wide.
Are repairs guaranteed?
All repairs include a 90-day guarantee covering both parts and labor to ensure lasting solutions without additional costs.
What proactive maintenance plans include?
Plans feature daily system monitoring, antivirus protection, cloud backups, priority support, and discounts on repairs to prevent downtime and data loss.
How much do remote support sessions cost?
Remote sessions start at $89 for basic issues, with pricing tiers up to $329 for complex repairs. Proactive plan holders receive discounted rates.
