We make backyard memories.
At Water World, we're passionate about creating unforgettable backyard memories for our clients and their families. With decades of experience in the pool building industry, our team has earned a reputation for delivering exceptional service, high-quality products, and unparalleled expertise. As a family-owned business, we believe that building strong relationships with our customers is key to our success.
Our Mission
Our mission is simple: to provide top-notch products and services at competitive prices while exceeding our customers' expectations. We strive to be the premier swimming pool and hot tub destination in Peterborough and the surrounding area, offering a vast range of pool and spa chemicals, parts, supplies, and equipment. Whether you're looking for inground, onground, or above ground pools, hot tubs, or swim spas, we've got you covered.
Our Services
At Water World, we offer a comprehensive range of services designed to make pool and hot tub ownership easy and stress-free. Our team of experts provides swimming pool and hot tub sales, service, and installation, ensuring that your backyard oasis is always in top condition. We also offer free water testing and computer diagnosis to help you maintain optimal water quality.
In addition to our pool and hot tub services, we also offer a variety of games room products, including billiards and game tables, darts, and more. We're proud to partner with top suppliers like Canada Billiard and Olhausen Billiards to bring you the best selection of games room essentials.
Product Offerings
Our extensive product line features a wide range of pool and hot tub accessories and supplies, including pumps, filters, heaters, cleaners, liners, covers, and more. We're committed to providing high-quality products that meet our customers' unique needs and preferences. Whether you're looking for a specific brand or product, our knowledgeable staff is always happy to help you find what you need.
Financing Options
At Water World, we understand that investing in a pool or hot tub can be a significant financial decision. That's why we offer financing services to help make your backyard dreams a reality. Our financing options are designed to be flexible and affordable, ensuring that you can enjoy your new pool or hot tub without breaking the bank.
Expertise and Affiliations
As a member of the Independent Pool Group (IPG) and the Elite Pool Group, we're proud to be part of a network of industry professionals committed to excellence and innovation. Our team is dedicated to staying up-to-date on the latest trends, technologies, and best practices, ensuring that our customers receive the best possible service and advice.
Visit Us
We invite you to visit our showroom, where you can explore our extensive range of products and services in person. Our friendly and knowledgeable staff is always happy to answer your questions, provide advice, and help you find the perfect solution for your backyard needs.
Overall Experience
The reviews suggest that customers have had a mixed experience with Waterworld Pools. While some customers have praised the company's professionalism, knowledge, and friendly service, others have expressed frustration with their customer service and repair quality.
Positive Feedback
Several customers have praised the company's staff, including Garrett, Andrew, Cheryl, and Darryl, for their helpful and professional service. They have also commended the company's quick response to their needs and their ability to resolve issues efficiently.
Negative Feedback
On the other hand, several customers have expressed disappointment with the company's customer service, citing unreturned calls and emails, poor repair quality, and a lack of accountability. Some customers have also reported feeling frustrated and disrespected by the company's representatives.
Be the first to review Water World Pools.
Write a Review
