We Treat Your Home Like It's Our Own
Experienced Expertise for Quality Home Improvements
Cera Stone has proudly served the Greater Toronto Area for over 25 years, partnering with The Home Depot to provide exceptional home renovation and improvement services. We take pride in exceeding client expectations by combining meticulous craftsmanship with exceptional customer service.
Our Team of Experts
Our team of over 200 skilled professionals encompasses a diverse range of expertise, including:
- Carpenters
- Tile-setters
- Electricians
- Plumbers
- Designers
- Framers
- Drainers
- And more!
Every member of our team is certified for their proficiency in their field and adheres to The Home Depot's stringent standards for conduct, safety, and expertise.
Our Proven Process
Cera Stone utilizes a proven 4-step process to ensure every project is completed to the highest standards:
1. Pre-Construction Design
- In-home consultations to discuss vision and requirements.
- Expert design advice and general renovation guidance.
2. Estimating
- Comprehensive cost estimates including materials, labour, demolition, and more.
3. Construction
- Precise project management and material ordering.
- Skilled craftsmanship by experienced installers.
4. Finishing Touches
- Finalizing details with meticulous attention to detail.
- Ensuring a move-in ready space.
Quality Guaranteed
Every project is backed by our unwavering commitment to quality. We employ only highly skilled and licensed professionals who are dedicated to delivering exceptional workmanship.
Let's Discuss Your Next Project
Contact Cera Stone today for a free in-home consultation and let us help you turn your home improvement dreams into reality.
Contractor Performance and Customer Satisfaction
The reviews indicate a mix of opinions regarding CeraStone's performance and customer satisfaction. The majority of customers expressed dissatisfaction with the company's service, while a few appreciated their work.
Negative Feedback
A significant number of customers reported negative experiences with CeraStone, including unprofessional behavior, lack of transparency in pricing, and subpar workmanship. For instance, one customer mentioned that the company refused to provide a detailed price breakdown, while another had to endure unprofessional communication and dishonesty from a representative named Peter. Additionally, several customers experienced delays and issues with the completion of their projects, leading to frustration and disappointment.
Positive Feedback
On the other hand, a few customers appreciated the services provided by CeraStone, particularly the professionalism and workmanship of certain employees like Ken and Justin. These customers were satisfied with the quality of work and the customer service they received.
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