Business Details
Veterinary Care in Niagara Falls & Thorold
At Heartland Niagara Animal Hospital, we prioritize the emotional and physical well-being of every pet we serve. Our team of experienced veterinarians and dedicated staff treat each animal and owner as part of our extended family, ensuring a warm, welcoming environment that minimizes stress for both pets and their caregivers. We emphasize personalized care, taking time to listen, educate, and address individual needs while fostering strong relationships with clients and their companions. Our hospital combines modern medical practices with compassionate service, offering tailored preventative care plans, advanced diagnostics, and surgical procedures.We extend our expertise to a wide range of animals, including dogs, cats, pocket pets, and exotic species, ensuring comprehensive care under one roof. Community involvement remains central to our mission, as we actively support local initiatives and rescue organizations. By focusing on building trust and delivering exceptional care, we aim to make every visit a positive experience that strengthens the bond between pets and their families.
Services
Dog & Cat Wellness
Pocket Pet Care
Exotic Pet Care
Pet Dental Care
Surgical Procedures
Microchipping
Ophthalmology
Behavior Counseling
Diagnostics
End of Life Care
Highlights and features
- We provide personalized care for dogs, cats, pocket pets, and exotic animals.
- Our team prioritizes client education and preventative health strategies.
- Hospital environment designed to minimize stress for pets and owners.
- Experienced veterinarians with expertise in advanced diagnostic techniques.
- Active community involvement through local rescue and youth program support.
What people say
Excellent service
Fast and efficient
Professional and friendly
Strong love for animals
4.6 Rating on Google Reviews
Services
Dog & Cat Wellness
Our wellness program focuses on proactive healthcare for dogs and cats through regular checkups and customized preventative plans. We conduct comprehensive nose-to-tail examinations, recommend age-appropriate vaccines, and provide parasite control strategies. Nutritional guidance and weight management programs help maintain optimal health throughout all life stages, from puppies/kittens to senior pets.
Exotic Pet Care
We offer specialized care for reptiles and amphibians including habitat assessment and nutritional counseling. Our services cover preventive checkups, husbandry advice, and basic medical treatment for non-venomous snakes, turtles, and various lizards. While maintaining general practice standards, we facilitate specialist referrals when advanced care becomes necessary.
Pet Dental Care
Dental services include professional teeth cleaning and preventive care to maintain oral health. We use digital radiology for diagnosing underlying issues and perform surgical interventions for tooth fractures or advanced dental disease. Regular dental maintenance helps prevent systemic health complications associated with oral infections.
Surgical Procedures
Our surgical services utilize state-of-the-art equipment in a stress-free environment for cats and dogs. Each procedure includes pre-surgical evaluation, continuous monitoring during operations, and post-operative care. We perform various surgeries ranging from routine spays/neuters to complex soft tissue procedures with dedicated technician support.
Pocket Pet Care
We provide wellness exams and husbandry guidance for small mammals including rabbits, guinea pigs, and rodents. Services include habitat recommendations, dietary counseling, and preventive healthcare tailored to these unique pets. Our team offers basic medical treatment while advising on specialist care options when required.
People
Aron Bhan
Chief of Staff
Dr. Aron Bhan leads our veterinary team with commitment to compassionate care and community service. His practice philosophy emphasizes preventive medicine and client education.
Natalie Chow
Chief of Staff
Dr. Natalie Chow combines clinical expertise with a gentle approach to pet care. She focuses on building strong client relationships while maintaining high medical standards.
Nicole Denouden
Veterinarian
Dr. Nicole Denouden brings extensive experience in companion animal medicine. Her patient-centered approach ensures pets receive individualized care plans tailored to their specific needs.
Jessica Dickie
Veterinarian
Dr. Jessica Dickie specializes in wellness care and preventive medicine. She emphasizes early disease detection through regular health screenings and client collaboration.
Erin Hamaba
Veterinarian
Dr. Erin Hamaba offers expertise in exotic pet care and internal medicine. Her practice focuses on creating comfortable treatment environments for all animal patients.
Questions
What exotic pet services do you offer?
We provide wellness exams and basic care for reptiles, amphibians, and small mammals. Services include habitat assessment, nutritional counseling, and preventive healthcare tailored to these unique animals.
Do you offer dental care for pets?
Yes, we provide comprehensive dental services including teeth cleaning, digital radiology, and surgical interventions to maintain oral health and prevent systemic complications.
How can I schedule an appointment?
Book appointments online via desktop or mobile device, or download our PetDesk app for scheduling, refill requests, and accessing vaccination records conveniently.
What payment methods are accepted?
We accept cash, Visa, Mastercard, and American Express. Scratch Pay financing options are available for veterinary care expenses without credit score impact.
Are emergency services available?
While we don't provide 24/7 emergency care, our team can recommend local emergency clinics and coordinate follow-up care for urgent pet health concerns.
What areas do you serve?
We primarily serve Niagara Falls and Thorold, providing comprehensive veterinary care to pets throughout the Niagara region with convenient access for local pet owners.
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