At Heartland Niagara Animal Hospital, we understand that your pet is a beloved member of your family, and we are committed to providing the highest level of care and compassion to ensure their overall health and well-being. Our mission is to be a trusted and caring partner for you and your pet, providing a comprehensive range of services that cater to their unique needs. Our team of dedicated veterinarians, technicians, and support staff is dedicated to providing exceptional service and care, always striving to exceed your expectations.
Our Practice
We are a full-service animal hospital that offers a wide range of medical, surgical, and preventatives care services. Our Hospital is equipped with the latest diagnostic and treatment technologies, and our team of veterinarians and staff are committed to providing you and your pet with the best possible care.
Meet the Team
At Heartland Niagara Animal Hospital, we believe that teamwork is essential to delivering exceptional patient care. Our team of veterinarians and staff are dedicated professionals who work together to ensure that your pet receives the highest level of care. Our doctors are trained and experienced in providing a wide range of veterinary services, from routine check-ups and vaccinations to complex surgeries and emergency care.
Services
We offer a wide range of services to cater to the unique needs of your pet. Our services include:
- Dog and Cat Wellness: We provide routine check-ups, vaccinations, and wellness exams to ensure your pet remains healthy and happy.
- Pocket Pet Care: We understand that small pets require special care, and we provide personalized services to cater to their unique needs.
- Exotic Pet Care: We have expertise in caring for a wide range of exotic animals, from birds and reptiles to small mammals and more.
- Pet Nutrition: We understand the importance of a balanced diet for your pet's overall health. Our team can help you choose the right food for your pet.
- Pet Microchipping: We offer microchipping services to ensure your pet's safety and security.
- Ophthalmology Diagnostics: Our state-of-the-art equipment enables us to diagnose and treat eye problems in pets.
- Pet Behavior Counseling: We understand that pets can develop behavioral issues, and our team is equipped to provide counseling and guidance.
- Pet Dental Care: Our services include routine dental exams, cleanings, and surgeries to ensure your pet's oral health.
- Surgical Procedures: Our facilities are equipped to perform a wide range of surgical procedures, from routine spays and neuters to complex surgeries.
- International Health Certificates: We provide health certificates for pets traveling abroad.
- Pharmacy and Pet Products: Our hospital offers a wide range of pet products and medications to cater to your pet's needs.
Contact Us
We welcome you to visit us at our hospital located at 7885 McLeod Rd, Niagara Falls, ON L2H 2Y6. Our office hours are Monday to Friday from 9:00 am to 6:00 pm, Saturday from 8:00 am to 12:00 pm, and Sunday from 9:00 am to 6:00 pm. Please do not hesitate to contact us should you have any questions or concerns about your pet's health.
Exceptional Service and Care
Heartland Animal Hospital has received numerous rave reviews from satisfied clients. Many authors have praised the clinic's staff, stating they are "incredible, " "nice, " and "very caring." The veterinarians, specifically Dr. Amanda, have been commended for their "professional, " "compassionate, " and "honest" approach to pet care. The author of one review even mentioned that their dog gets excited when they arrive at the clinic.
Communication Issues and Unnecessary Vaccinations
However, some reviewers have expressed concerns regarding communication and the clinic's practices. One author felt that the staff did not adequately inform them before administering vaccines, resulting in their puppy receiving two shots without their consent. Another reviewer mentioned that they were not given sufficient information about their cat's disease and treatment plan, leaving them feeling disappointed and unsatisfied.
Miscellaneous Issues
A few reviews have mentioned specific issues, such as long wait times and high prices. One author felt that the clinic was "money hungry" and not pet-centric. Another reviewer was unhappy with the treatment plan for their cat's urinary tract infection, which they claimed was not effective and excessively costly.
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