Business Details
Emergency
services
Trusted First Responder Insurance Broker in Ontario
Medallion Insurance is an independent insurance broker dedicated to serving First Responders through exclusive partnerships with professional associations. With over 50 years of industry experience, we specialize in home and auto insurance tailored to the unique needs of police, firefighters, and RCMP members across Ontario. As a division of McFarlan Rowlands, one of Ontario's largest independent brokerages, we combine deep expertise with a commitment to exceptional service and community advocacy.Our team of registered brokers delivers personalized coverage solutions, leveraging group buying power to ensure competitive pricing and comprehensive protection. Backed by a legacy of trust and a focus on innovation, we prioritize transparency, client education, and streamlined claims processes to safeguard our clients' most valuable assets.
Services
Car Insurance
Home Insurance
Condominium Insurance
Tenant Insurance
Rental Property Insurance
Highlights and features
- We offer exclusive insurance pricing for First Responders through professional associations
- Our team includes brokers with over 20 years of specialized experience
- We provide 24/7 claims service with dedicated support
- MyMedallion Insurance portal offers instant policy access and document management
- We leverage group buying power to secure best-in-class coverage options
Services
Car Insurance
Mandatory vehicle protection tailored for First Responders. Covers collision damage, liability claims, and uninsured motorists. Includes preferred pricing through association partnerships. Our brokers help optimize coverage while maximizing savings for personal and specialty vehicles.
Home Insurance
Comprehensive coverage for primary residences. Protects against fire, theft, and natural disasters. Includes liability protection and rebuilding cost coverage. Brokers advise on flood protection and sewer backup endorsements to address climate-related risks.
Condominium Insurance
Personal protection for condo interiors and belongings. Covers liability claims and unit upgrades. Complements corporation insurance while addressing gaps in common area policies. Tailored for First Responder condo owners.
Tenant Insurance
Affordable coverage for personal belongings in rented properties. Includes liability protection for accidents on premises. Separate from landlord policies, ensuring First Responders' assets remain protected without coverage gaps.
Rental Property Insurance
Specialized protection for income-generating properties. Covers structural damage, liability claims, and rental income loss. Helps maintain investment value while addressing unique risks associated with tenant-occupied units across Ontario.
People
Sarah Heiser
Director, Group Partnerships
Licensed broker with 20+ years in insurance. Specializes in group partnerships and community initiatives. Holds Certified Insurance Professional and Risk Management designations. Active volunteer with National Service Dogs and youth mental health organizations.
Alex Sasic
Account Executive
Registered broker with 15 years focused on First Responder insurance. Expert in home/auto coverage solutions. Known for problem-solving and personalized service to association members across Ontario.
Beki Bergeron
Account Executive
20-year insurance veteran with B.A. in political science. Specializes in policy education and customer service. Provides tailored insurance solutions while maintaining extensive product knowledge for First Responder clients.
Jay Aquino
Account Executive
Registered broker with 35 years in personal lines insurance. Family business background. Focuses on customized policies with optimal coverage-to-cost ratios. Served clients at McFarlan Rowlands for 17 years.
Miche Rancourt
Account Executive
Specializes in association relationship management. Develops exclusive insurance offerings for First Responder groups. Focuses on creating tailored benefits packages that meet the unique needs of emergency service professionals.
Questions
Who qualifies for Medallion's insurance services?
Our services are exclusively available to First Responders through professional associations like police, fire departments, and RCMP.
What types of insurance does Medallion offer?
We specialize in home and auto insurance, including condo, tenant, rental property, and specialty vehicle coverage options.
How do claims work with Medallion?
Our 24/7 claims service ensures fast resolution with dedicated support throughout the entire process.
Can I access my policy information online?
Yes, MyMedallion portal provides 24/7 access to policy documents, pink slips, and secure file sharing with brokers.
Do you offer multi-policy discounts?
Yes, combining home and auto policies qualifies for additional savings on both coverages.
How does group pricing benefit me?
Group buying power through associations ensures competitive rates while maintaining comprehensive coverage options.
