Your One-Stop Shop for All Your Flooring Needs
A Legacy of Quality Flooring in the GTA
Consumers Carpet has proudly served the Greater Toronto Area for over four decades, providing homeowners and businesses with exceptional flooring solutions. Founded on values of quality, affordability, and outstanding customer service, we have established ourselves as a leading provider of flooring products and services in the region.
Extensive Product Offerings
Our extensive selection includes:
- Hardwood and Engineered Hardwood Flooring: From classic solid hardwood to stunning engineered options, we offer a diverse range of species and finishes to suit your style and budget.
- Laminate Flooring: Durable, budget-friendly, and boasting a diverse selection of patterns and textures.
- Vinyl Flooring: Practical, water-resistant, and offering a vast array of colors and styles.
- Carpet and Indoor-Outdoor Carpet: Softness underfoot, a diverse range of colors and textures.
- Area Rugs and Runners: The perfect finishing touch to any space with a variety of sizes, shapes, and materials to choose from.
Expertise and Professional Installation
Our team of experienced professionals will guide you through every step of the process, from selection to installation. We take pride in meticulous workmanship, ensuring a seamless and professional installation for your new flooring.
Exceptional Customer Service
At Consumers Carpet, we value building strong relationships with our customers. Our dedicated staff is available to answer your questions, address any concerns, and provide personalized advice to ensure your satisfaction.
Why Choose Consumers Carpet?
- Four decades of experience serving the GTA.
- Wide selection of high-quality flooring products.
- Professional installation services.
- Exceptional customer service.
- Competitive prices and regular promotions.
Experience the Consumers Carpet Difference Today!
Visit our showroom at 34 Futurity Gate, Concord, Ontario, or browse our comprehensive website to explore our products and services. Our knowledgeable staff awaits to help you find the perfect flooring solutions for your home or business.
Overall Experience
Consumers Carpet has received mixed reviews, with some customers having a very positive experience, while others have had a negative one.
Positive Aspects
Excellent Customer Service
Many customers have praised the store's excellent customer service, particularly Mike, who is knowledgeable, friendly, and helpful. They have also commended the store's competitive prices and huge inventory.
Professional Staff
Several reviewers have mentioned the professionalism of the staff, including Tony and Mike, who are experienced and courteous.
Wide Selection
The store's vast selection of flooring options has been appreciated by many customers, who have found it easy to choose the perfect flooring for their needs.
Negative Aspects
Poor Customer Service
Some customers have reported poor customer service, including being insulted and disrespected by staff. One reviewer was even told to "either buy something or don't" by an older staff member.
Lack of Refunds
One customer reported that the store does not offer refunds, even if the product is not purchased, which has led to feelings of being cheated.
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