Discover Unmatched Quality and Style: Shop Rugman Rugs Today!
Rugman Rugs is a renowned online rug store that has been in operation since 1998. With over two decades of experience, we have built a reputation for providing unmatched quality and style in our rug collections. Our mission is to provide our customers with an unparalleled shopping experience, offering a vast selection of rugs from around the world, coupled with exceptional customer service and unbeatable prices.
Our Story
At Rugman Rugs, we understand that a rug is more than just a piece of furniture; it's a reflection of your personal style and taste. That's why we're dedicated to sourcing only the finest rugs from the most skilled artisans and weavers from around the world. From traditional Persian rugs to modern and transitional designs, our collection boasts an impressive range of styles, materials, and patterns to suit every taste and budget.
Our Services
As a leading online rug store, we offer a comprehensive range of services designed to make your rug-buying experience as seamless and enjoyable as possible. Our services include:
- Free shipping within the contiguous US and Canada
- Worry-free returns with a 30-day money-back guarantee
- 110% price match guarantee
- Expert advice and guidance from our knowledgeable customer service team
- A vast selection of rugs from top brands and manufacturers
Our Philosophy
At Rugman Rugs, we believe that everyone deserves to own a beautiful rug that brings joy and comfort to their home. That's why we're committed to making our rugs accessible to everyone, regardless of budget or style. We believe in building long-term relationships with our customers, and we're dedicated to providing exceptional customer service and support every step of the way.
Rugman Reviews
The reviews for Rugman reveal a mix of positive and negative experiences. Some customers had a seamless and satisfactory experience with the company, while others were left feeling disappointed and frustrated.
Lack of Transparency and Availability
One reviewer, Jeff Palser, had a particularly negative experience. He spent hours browsing the website and contacting the company about specific rugs, only to be told that the items were no longer available due to changes in their supplier. The company's lack of transparency and failure to update their website led Palser to question their business ethics and integrity. He described their approach as a "shotgun" method, where they attract potential customers without actually having the products they claim to offer.
Positive Experiences
On the other hand, many reviewers had a positive experience with Rugman. Nasibe Rokh praised the company's wide selection of rugs and reasonable prices, saying that it was "toooo much to choose from." Zahra Komeylian loved the quality and intricacy of the Persian rug she received as a gift, and Maryam appreciated the website's high-quality photos and practical features.
Customer Service
Some reviewers praised Rugman's customer service. Stephanie Baello found the website easy to navigate and appreciated the staff's helpfulness. Aidin Fazeli was super happy with the on-time delivery and quality of the rug he received. Bernel Latorilla was impressed by the helpful staff, saying that Ray was "more than helpful" in finding the rug he wanted.
Overall Experience
Maria Fernanda Nunez summed up her experience by saying that Rugman's offers a beautiful assortment of high-quality rugs, making it her go-to destination for area rugs. She highly recommends the family-owned business.
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