At Fleet Works, we are a locally owned company that prides itself on delivering exceptional services to our customers throughout Southern Alberta. As a trusted provider of fleet vehicle mechanical repairs, preventive maintenance, wheel alignments, diagnostics, collision repairs, and specialized equipment refinishing, we cater to a wide range of clients including transport companies, construction contractors, oil field equipment manufacturers, and other businesses.
Our Commitment to Our Customers
We understand the importance of minimizing downtime for our fleet customers. Downtime can interfere with day-to-day operations, reduce productivity, and increase costs. That's why we are committed to getting your repairs done right, completely, and the first time. Our repair process focuses on identifying the repairs needed upfront, and planning properly to get the job done without unnecessary delays. We strive to deliver value to our customers by paying strict attention to quality, safety, time, and budget considerations.
Fleet Services
Whether you have one vehicle or an entire fleet that needs to be kept on the road, we have got you covered. Our shop is equipped with the latest equipment and technology necessary to keep your vehicles running smoothly and looking their best. Our highly trained technicians have the skills and expertise to diagnose and repair a wide range of issues, from minor maintenance to complex mechanical repairs. We also offer specialized services such as abrasive media blasting, detailing, and refinishing.
Expertise in Heavy Duty Collision Repairs and Fleet Auto Body
Our team of experts has years of experience in heavy duty collision repairs and fleet auto body. We specialize in repairing all types of fleet vehicles, including heavy trucks, tractors, trailers, buses, coaches, motorhomes, vans, pickup trucks, and specialized vehicles. We also offer refinishing services for equipment and vehicles, ensuring that your assets look like new again.
Continuous Improvement
We are committed to continuous reinvestment in our business, both in technical equipment and training for our staff. Our goal is to ensure the safest and most effective repairs possible for our business partners. We work with the latest state-of-the-art equipment and our staff undergoes extensive technical training that is above and beyond licensing requirements.
A Company Culture Built on Quality and Customer Service
At Fleet Works, we pride ourselves on providing exceptional customer service. Our team is dedicated to exceeding customer expectations at every stage of the repair process. We understand the importance of minimizing downtime and focus on reducing wait times. By getting the repair done right the first time and providing fair and honest treatment to all of our customers, we ensure a positive experience. Delivering value is our goal, whether you need collision repair, abrasive blasting, or specialized equipment refinishing.
Shocking Customer Experiences
Many customers have reported negative experiences with Fleet Works Collision and Frame. The technicians are often described as inexperienced and unable to complete the work correctly. The owner is accused of charging full price for poor work, and customers have reported feeling taken advantage of.
Lack of Quality Work
Several customers have complained about the poor quality of the work performed by Fleet Works. They have reported finding electrical lines exposed and u-bolts loose on their vehicles, indicating a lack of attention to detail and poor craftsmanship.
Fraudulent Practices
A few customers have accused Fleet Works of fraudulent practices, including sending them invoices for work they never did and trying to scam them out of money.
Unfriendly Customer Service
The customer service at Fleet Works is often described as unfriendly and unhelpful. Customers have reported feeling blamed for the problems with their vehicles and being talked down to by the staff.
Positive Experiences
However, a few customers have reported positive experiences with Fleet Works. One customer praised the fast and good quality work performed on their vehicle, and another customer appreciated the excellent customer service they received.
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