Experience Worry-Free Property Management with Bytown
Experience and Expertise in Downtown Ottawa Property Management
Bytown Property Management has been proudly serving landlords and tenants in downtown Ottawa for over 25 years. Our team of experienced professionals is dedicated to providing exceptional property management services, ensuring a seamless and worry-free ownership or tenancy experience.
Our Services
We offer a comprehensive range of services to meet all your property management needs, including:
Landlords
- Tenant screening and selection
- Rent collection and payment processing
- Comprehensive property inspections
- Routine maintenance and repairs
- Tenant communication and mediation
- Compliance with Landlord and Tenant Board regulations
- Financial reporting and tax preparation
Tenants
- Responsive tenant support and communication
- Handling tenant requests and maintenance issues
- Access to online tenant portal for account management
- Assistance with lease agreements and renewals
- Access to qualified maintenance and repair services
Our Team
Our team of dedicated professionals brings a wealth of experience and expertise to our clients. We are committed to providing personalized attention, open communication, and efficient services.
What Sets Us Apart
- Client-focused approach: We prioritize your needs and actively seek feedback to enhance our services.
- Responsive communication: We promptly respond to inquiries and maintain open communication throughout the process.
- Transparent reporting: We provide clear and timely reporting on all activities and financial matters.
- Local expertise: Our deep understanding of the Ottawa market ensures tailored solutions and optimal outcomes.
Our Values
Integrity, professionalism, and a commitment to building strong relationships are at the core of our values. We are dedicated to providing a positive and seamless experience for both landlords and tenants.
Communication Experiences
Reviews highlight varying communication experiences with Bytown Property management. One reviewer had a negative encounter, feeling disrespected and ignored when trying to resolve an issue with a lost cheque. They were met with aggression and shouting, rather than helpfulness and understanding. On the other hand, another reviewer praised the prompt and efficient communication with Valerie, who responded to inquiries within 24 hours and provided solutions.
Staff Encounters
The reviews also mention interactions with specific staff members. Valerie is highlighted as being extremely nice and wonderful to deal with, while another staff member's behavior was deemed unprofessional and aggressive.
Issue Resolution
Bytown Property's handling of issues is also a theme in the reviews. One reviewer felt that their concerns were not taken seriously and that the company refused to help resolve the issue. In contrast, another reviewer had a positive experience with issues being promptly addressed and resolved.
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