Experience the Sleepwell Difference - Buy. Manage. Sell.
A Legacy of Expertise & Client Focus
Sleepwell Property Management proudly stands as a leading force in Ottawa's property management landscape, serving both landlords and tenants for over 25 years. Our unwavering dedication to excellence and client satisfaction has positioned us as the trusted partner for thousands of satisfied clients.
Our Philosophy
We understand the unique challenges and rewards of investing in rental properties. We believe in building strong relationships with our clients, understanding their needs and delivering personalized solutions. Our team of experienced professionals prioritize effective communication, meticulous financial management, and meticulous attention to detail.
Comprehensive Services for Every Need
Sleepwell offers a comprehensive suite of services designed to streamline the property ownership and rental experience.
For Landlords
- Marketing & Leasing: Professional photography, data-driven marketing strategies, and robust tenant screening processes ensure optimal occupancy and rental rates.
- Property Management: Responsive maintenance requests, thorough inspections, and meticulous financial reporting provide peace of mind and financial clarity.
- Tenant Management: Efficient rent collection, streamlined communication, and transparent tenant screening ensure a smooth and reliable tenancy experience.
For Tenants
- Dedicated Support: Responsive property managers and a dedicated tenant portal ensure clear communication and efficient handling of any concerns.
- Responsive Maintenance: Our team tackles repairs promptly and efficiently, ensuring a safe and comfortable living environment.
- Expert Guidance: Access to experienced professionals who can offer guidance on matters related to rental agreements, tenancy issues, and community resources.
Impact in the Community
Beyond managing properties, Sleepwell actively invests in the local community. Our commitment to revitalizing downtown Pembroke is evident in our meticulous restoration of numerous historical buildings. This investment not only breathes new life into the area, but also fosters a thriving local economy.
Discover the Sleepwell Difference
Our unwavering dedication to excellence, exceptional client service, and community involvement sets us apart. Partnering with Sleepwell Property Management means experiencing a level of professionalism and care that transcends expectations.
Staff and Property Managers
The reviews highlight the excellent service provided by Sleepwell's staff and property managers. Andre, Angie, Leah, Adam, and Brielle were mentioned specifically for their professionalism, patience, and friendly attitude. They were quick to respond to queries and issues, and went above and beyond to ensure a smooth transition for new renters.
Positive Experiences
Many reviewers had an amazing experience with Sleepwell, praising the staff for their helpfulness, responsiveness, and proactive approach. They were grateful for the support and guidance provided throughout the rental process.
Negative Experience
However, one reviewer had a terrible experience with Sleepwell, citing a cockroach-infested apartment, water damage, and a lack of empathy from the staff. They felt that the company was money-hungry and did not care about their well-being.
Issues with Maintenance and Communication
The same reviewer mentioned that maintenance issues were not addressed promptly, and they were told to make a payment despite being unable to work due to a concussion. They also felt that their personal information was not kept private and was shared with third-party companies.
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