Your Complete Freight Management Solution
Timax has been a leading provider of supply chain and logistics services for businesses of all sizes since 1986. For over 30 years, we have been offering a comprehensive range of services, including transportation, warehousing and distribution, and inventory management. Our clients include businesses from various industries, and we have the expertise and processes in place to assist any company with their third-party logistics (3PL) needs.
At Timax, we specialize in transporting, warehousing, and distributing all types of freight, including alcohol and beverages. We are one of the few companies authorized by the LCBO to deliver beer, wine, and cider in Ontario. Our commitment to conducting our affairs with the highest level of integrity and our focus on building close relationships with our employees, customers, and service providers set us apart from our competitors.
Services Offered
We offer a wide range of supply chain and logistics services that can be tailored to meet your unique business needs. Here are some of the services that we offer:
Warehousing and Distribution
Our warehousing and distribution services are designed to help you manage your inventory and distribution needs efficiently. We offer both temperature-controlled and cold storage services, and our online inventory management software allows you to manage your inventory in real-time, providing you with complete visibility of your inventory levels and shipment status. We also offer picking, packing, and fulfillment services, and our experts can help you devise a plan to lower your costs and scale your operations based on your unique business strategies.
Transport Services
We offer a wide range of transport services, including overnight services within Canada and internationally, same-day rush messenger courier delivery, worldwide next flight out delivery, ocean/rail delivery, and temperature-controlled delivery. We are authorized by the LCBO to deliver beer, wine, and cider in Ontario, and we also offer licensee delivery services. We have strong alliances with leading national couriers, allowing us to provide wholesale rates to our customers, resulting in significant savings.
Special Services
In addition to our standard services, we also offer a range of special services designed to meet your unique needs. These include emergency medical delivery, Worldwide next flight out delivery, and oversized and specialized shipments. Our team of experts can help you manage any unique requirements, such as long lengths, overweight, temperature-controlled shipments, and more.
At Timax, we are committed to providing our customers with the highest level of service excellence, and we strive to meet and exceed their expectations. Our state-of-the-art software tools, including our warehouse and transportation management systems, help ensure transparency, improve efficiencies, and reduce costs. Contact us today to find out how we can help you take advantage of our comprehensive supply chain and logistics services.
Company Performance
The company's performance has been inconsistent, with some customers reporting excellent service and others experiencing poor service.
Positive Experiences
Some customers have reported positive experiences with the company, citing timely delivery, excellent service, and a high level of customer satisfaction. These customers have praised the company's ability to meet deadlines and go above and beyond to ensure customer needs are met.
Negative Experiences
However, many customers have reported negative experiences with the company, including delayed delivery, poor communication, and unacceptable behavior from drivers. Some customers have also reported issues with billing and customer service.
Common Issues
Some common issues reported by customers include:
- Delayed Delivery: Multiple customers have reported delayed delivery, with some parcels sitting in warehouses for over a month.
- Poor Communication: Customers have reported poor communication from the company, including unreturned emails and phone calls.
- Unacceptable Behavior: One customer reported a negative experience with a driver, who cut them off and attempted to hit their vehicle.
- Billing Issues: One customer reported being incorrectly billed and was refused an adjustment.
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