Business Details
38 Years
experience
Emergency
services
Your Trusted Property Management Partner in Western Canada
Founded in 1988, we are a family-owned property management and commercial real estate firm serving Western Canada. Our team of over 60 professionals combines two generations of stability and personal service to deliver unmatched expertise in asset protection and investment maximization. We treat every client's property as if it were our own, fostering long-term relationships through integrity and hands-on management. With a focus on innovation, we provide customized solutions for residential, multifamily, and commercial properties, including building operations, portfolio accounting, and strategic partnerships.Our commitment extends beyond businesswe actively support local charities like the Greater Vancouver Food Bank and United Way. Clients praise our responsive service, financial transparency, and ability to navigate complex real estate challenges. As an independent firm, we maintain agility while upholding ethical standards and sustainable practices. Our 35+ years of experience and deep market knowledge position us as a trusted partner in Western Canada's evolving real estate landscape. We measure success through client satisfaction, community impact, and the enduring strength of the properties we manage.
Services
Commercial Property Management
Multifamily Property Management
Residential Rental Management
Building Operations
Commercial Sales & Leasing
Partnerships
Furnished Rentals
Airbnb Management
Strata Services
Portfolio Accounting
Details
- Year established: 1988
Highlights and features
- We offer 35+ years of experience in property management and commercial real estate.
- Our family business brings two generations of stability and personal service.
- We provide customized asset management solutions tailored to your needs.
- Our team of 60+ professionals ensures comprehensive support for all property types.
- We support local charities and community initiatives through active partnerships.
What people say
Exceptional property management
Hands-on service
Reliable and resilient
Financial transparency
Proactive maintenance
Services
Commercial Property Management
We provide tailored commercial property management solutions, focusing on tenant relations, lease negotiations, and financial reporting. Our team ensures regulatory compliance and operational efficiency while maximizing property value. Clients benefit from proactive maintenance, revenue optimization, and dedicated portfolio accounting services.
Multifamily Property Management
Our multifamily property management includes tenant screening, rent collection, and maintenance coordination. We prioritize tenant retention through responsive service and enforce lease agreements to protect owner interests. Clients receive detailed performance reports and market-driven rental strategies to enhance profitability.
Building Operations
We offer 24/7 building operations support, including preventative maintenance, HVAC monitoring, and emergency response. Our mobile operators conduct routine inspections and manage upgrades to ensure property longevity. Clients gain peace of mind through reliable service and minimized operational disruptions.
Commercial Sales & Leasing
Our commercial sales and leasing services cover market analysis, property marketing, and transaction negotiation. We leverage local expertise to connect buyers/sellers with ideal opportunities. Clients receive strategic guidance to align transactions with long-term investment goals and market conditions.
Furnished Rentals
We manage furnished rental properties with tenant screening, maintenance, and strata coordination. Our network ensures high occupancy rates through targeted marketing and relocation partnerships. Clients benefit from hands-off income generation and transparent financial reporting for their investment properties.
People
Warren Smithies
CEO
Warren Smithies leads Martello Group with a focus on strategic growth and client relationships. He oversees operations and ensures alignment with the company's core values of integrity and service excellence.
Wayne Smithies
Founder
Wayne Smithies established Martello Group in 1988, building a legacy of family-driven service. His vision emphasizes long-term client partnerships and community engagement through ethical business practices.
Shamsha Jiwa
VP - Finance
Shamsha Jiwa manages financial operations, ensuring transparent accounting and regulatory compliance. She leads a team that delivers detailed reporting and trust account management for client portfolios.
Christian Desierto
Vice President
Christian Desierto oversees portfolio management, focusing on client satisfaction and operational efficiency. He coordinates strategic initiatives to enhance service delivery across residential and commercial properties.
Amit Amin
Portfolio Manager
Amit Amin specializes in multifamily property management, providing tailored solutions for tenant relations and revenue optimization. He ensures client objectives align with market-driven strategies and operational best practices.
Questions
What property types does Martello manage?
We manage residential, multifamily, commercial, and industrial properties across Western Canada.
How does Martello handle tenant relations?
We act as the primary contact, enforcing lease terms while maintaining tenant satisfaction through responsive service.
Do you offer 24/7 emergency support?
Yes, our building operations team provides 24/7 assistance for urgent maintenance issues.
How does Martello support local communities?
We partner with charities like the Greater Vancouver Food Bank and United Way through donations and volunteer initiatives.
Can I track my property's performance online?
Clients receive detailed financial reports and performance metrics for full transparency.
What sets Martello apart from competitors?
Our family-owned approach combines 35+ years of experience with personalized service and ethical practices.
Videos
