Empowering innovation through IT solutions
Established in 1995, MBI has over 20 years of experience providing Information Technology services to help our clients across North America accomplish their ITIL service design projects and tasks efficiently and cost-effectively. Our unique "managed service" offerings of IT Hardware Delivery, Installation, Removal and IT Outsourcing sets us apart from our competition and enables us to better serve you. By focusing our sales force on the broader public sector and large corporate clients, we are able to offer highly-competitive pricing with an established and proven track record of quality and the capacity to service even the largest of clients across North America.
Our versatility allows us to quickly and easily integrate into any corporation, making us a trusted partner with the knowledge and experience to assist in your ITIL strategies. Our team will work with you to recognize your business objectives and goals, develop a cost-effective and innovative solution, and reliably execute on-time and within budget. Our "Managed Services Team" consists of Senior Project Managers, Regional/Territory Managers & Incident Managers to provide the balance and expertise needed to address all of your requests and requirements, resulting in cost-effective deliverables.
Our Services
At MBI I.T. Services, we continue to provide IT hardware delivery and installation solutions that will result in tangible benefits to our customers. Our services include:
IT Hardware Delivery and Installation: We provide both delivery and set up solutions, enabling our customers to achieve cost reductions and reallocate funds to acquire additional technology, which in turn improves overall productivity. Our one-stop IT white glove delivery and installation solution offering has helped our clients reduce administration costs by 10 to 20%.
IT Hardware Removal: We provide IT hardware removal solutions that are secure, environmentally friendly, and reliable. Our team will coordinate and manage the entire removal process from start to finish, ensuring that all equipment is disposed of in accordance with local, provincial, and federal regulations.
IT Outsourcing: We offer custom IT outsourcing solutions that are designed to meet the specific needs of our clients. Our team of experts will work closely with you to evaluate your needs and build out a solution that is custom-fit for you. We offer a wide range of IT outsourcing services, including desktop and notebook support, printer support, and general IT support.
Custom Solutions: We offer custom solutions that are tailored to meet the unique needs of our clients. Our team of experts will evaluate your needs and build out a solution that is custom-fit for you.
Desktop/Notebook Services: We offer a wide range of desktop and notebook services, including new equipment setup, upgrades, repairs, and maintenance. Our team of experts can help you with all of your desktop and notebook needs.
Printer Services: We offer a wide range of printer services, including new equipment setup, upgrades, repairs, and maintenance. Our team of experts can help you with all of your printer, scanner, and/or multi-function device needs.
Resources: Our team has the resources necessary to help your team with all of its IT needs. Whether you need help with hardware setup, software installation, or general IT support, our team of experts is here to help.
Our Commitment
We are committed to providing our clients with the highest level of service and support. Our team of experts is dedicated to providing custom solutions that are tailored to meet the specific needs of our clients. We are committed to providing on-time and within-budget deliverables, and we take pride in our ability to provide exceptional customer service.
General Overview
Reviews from various employees and independent contractors highlight their positive experiences working with MBI IT Services. They praise the company's honest management, systematic protocols, flexibility, and opportunities for growth and experience.
Positive Aspects
- Honest and good management
- Systematic protocols and flexibility in work environment
- Opportunities for growth and experience
- Supportive team and coordinators
- Good pay and contract terms
- Sense of independence and teamwork
- Opportunities to work with big-name clients and upgrade skills
Employee Experiences
Many reviewers have spent several years working with MBI, progressing from entry-level positions to project coordinators and IT field techs. They credit the company's supportive environment and opportunities for growth for their success.
Recommendations
Reviewers highly recommend MBI IT Services to those looking to start or advance their careers in the IT industry. They emphasize the importance of hard work, professionalism, and a willingness to learn and grow.

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