Building Confidence, One Structure at a Time
At Isaac Freight Ltd., we pride ourselves on being a comprehensive logistics and warehousing solutions provider, offering a range of services that cater to the diverse needs of our clients. With over three decades of experience, we have established ourselves as a trusted partner for businesses of all sizes, from small startups to multinational corporations.
Our Services
At the heart of our operations lies our fleet of trucks, ranging from vans to tractor trailers, which enable us to provide a comprehensive range of services, from courier shipments to full truckloads. Our experienced drivers, many of whom have been with us for over a decade, ensure that every shipment is handled with professionalism, courtesy, and attention to detail. We take pride in providing exceptional customer service, ensuring that our clients' needs are met promptly and efficiently.
Distribution and Warehousing
As a full-service distribution warehouse, we offer container destuffing, pick and pack, inventory control, product rework, appointment booking, palletization, and distribution services. With years of experience, we have handled goods for prominent retailers such as Costco, Walmart, Home Depot, and London Drugs, among others. We understand the unique distribution requirements of major retailers and guarantee the seamless delivery of goods, ensuring 100% customer satisfaction.
Warehouse Facilities
Our state-of-the-art warehouse facilities, located in Richmond, BC, are specifically designed to meet the diverse needs of our clients. Our over 16,000 square-foot ocean and distribution warehouse is fully secured with alarm and video surveillance, while our 3,600 square-foot airport warehouse provides convenient dock-level and ground-level loading. Our warehouse services include palletization, labelling, documents, customs exams, and PARS.
Trucking Services
Our trucking services cater to a wide range of clients, from small businesses to large corporations. Our services include LTL trailer service, power gate service, special/rush deliveries, appointment deliveries, and daily regular routes within the Lower Mainland, Vancouver Island, and Washington. We also offer hot shot services, ensuring that our clients receive expedited delivery of their goods.
Ocean Freight and Air Freight
Our ocean freight services include container drayage to and from the port, customs exams, container destuffing, and transloading. We also offer air freight services, importing and exporting goods to and from major airports worldwide, including container loading and destination services.
Our Staff
Our experienced and dedicated staff are committed to providing exceptional service to our clients. Our team consists of professionals with extensive experience in the industry, ensuring that every shipment is handled with care and expertise.
Customer Experience
The reviews highlight the exceptional customer service provided by Isaac's team, particularly Joe, the General Manager. Customers appreciate the professional and caring approach, with one reviewer mentioning that they have been using the service for over 12 years.
Reliability and Flexibility
The team at Isaac is commended for their reliability and flexibility. Reviewers appreciate how they can count on the team to help them out at short notice, meeting tight deadlines and customer requests.
Logistics and Parking
One reviewer provides a helpful tip for semi-truck drivers, mentioning that it's easier to enter through the Kal Tire entrance and take a u-turn to access the parking area, as parking at the dock can be challenging.
Overall Satisfaction
The reviews overall express high satisfaction with the service, citing fast service, great rates, and friendly staff. Isaac's team is considered the go-to option for moving goods in the lower mainland.
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