The road to our hearts is paved with paw prints
Steveston Veterinary Hospital, a family-run business for over 40 years, stands tall as a pillar of pet care in Richmond, BC. Our compassionate and skilled team of veterinarians and staff are dedicated to providing comprehensive, compassionate, and professional care for your furry friends. We prioritize your pet's well-being and offer a wide range of services to ensure their health and happiness throughout their lives.
Our Mission
Our mission is to provide exceptional veterinary care with a focus on compassion, knowledge, and excellence. We stand by our values of:
- Compassion: We treat every animal like a cherished member of our own family, offering gentle and empathetic care.
- Knowledge: We stay abreast of the latest industry advancements and utilize cutting-edge technology to provide optimal care.
- Excellence: We are committed to delivering high-quality care with professionalism and personalized attention.
- Integrity: We maintain open communication, ensuring transparency and trust with our clients.
Comprehensive Services
At Steveston Veterinary Hospital, we offer a comprehensive range of services covering every aspect of your pet's health and wellbeing. These include:
- Wellness & Preventive Care: Routine vaccinations, deworming, parasite control, and nutritional guidance.
- Surgery & Anesthesia: Advanced surgical services for general and orthopedic conditions, performed in our state-of-the-art operating suite.
- Grooming: Comprehensive grooming services to keep your pet looking and feeling their best.
- Laboratory & Diagnostics: Comprehensive testing and diagnostics services to ensure accurate diagnoses and personalized treatment.
Compassionate Care & Client Commitment
We understand the unwavering bond between pets and their owners. Our team prioritizes gentle care, clear communication, and open dialogue to ensure you feel informed and comfortable throughout your pet's journey. We are dedicated to building lasting relationships with our clients and becoming trusted partners in their pet's care.
Consistency and Professionalism
Steveston Vet has received numerous reviews praising their consistency and professionalism in providing top-notch care to their patients. Reviewers have noted the thoroughness of the examinations, the detailed explanations of treatment options, and the caring treatment of their pets. Many reviewers have also commended the staff for being patient, gentle, and understanding.
Worth the Drive
Despite being located outside of Vancouver, many reviewers have mentioned that the drive is worth it for the exceptional care provided by Steveston Vet. One reviewer mentioned that they've been bringing their dogs to the clinic for over 18 years and wouldn't consider switching.
Emergency Treatment
However, there have been some concerns raised regarding the clinic's handling of emergency situations. One reviewer shared a negative experience where their dog was refused treatment despite being in emergency condition, and was instead referred to a clinic 40 minutes away. The reviewer felt that the clinic's initial refusal to treat their dog was unacceptable, and that the subsequent care provided was inadequate.
Excellent Service Overall
Despite the emergency situation, many reviewers have praised the clinic's overall service. They have noted the courteous staff, the ability to accommodate urgent appointments, and the follow-up care provided after treatment. The clinic has also been commended for its cleanliness, brightness, and reasonable prices.
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