Trust Us to Care for Your Furry Family Members
A Trusted Partner in Pet Healthcare
Wellesley Animal Hospital has been providing compassionate and comprehensive care for dogs and cats in the Greater Toronto Area since 2011. Located in the vibrant Yonge and Wellesley neighbourhood, our team of experienced professionals offer a full spectrum of services to ensure your furry friends live their healthiest lives.
Our Expertise & Services
We are committed to comprehensive care and offer a wide array of services to address every aspect of your pet's health and wellbeing. Our skilled veterinary team performs:
- Routine wellness care: vaccinations, parasite control, and exams to identify potential health concerns.
- Advanced diagnostics: advanced imaging technologies for accurate disease detection.
- Surgical procedures: from routine spaying/neutering to complex orthopedic surgeries.
- Dental care: comprehensive oral health assessments and preventative measures.
- Behavioral consultations: addressing behavioural challenges and anxieties.
Compassionate and Experienced Team
Our team of veterinary professionals and support staff go beyond just providing medical care. We understand the deeply personal bond between you and your pet, and prioritize creating a welcoming and comfortable environment. Our staff is highly trained, compassionate, and dedicated to providing your pet with the highest quality care.
Client-Focused Approach
We believe in open communication and transparency with our clients. We take the time to explain diagnosis, treatment options, and costs clearly. We also provide comprehensive pet owner information and resources to empower you to make informed decisions for your furry companion.
Experience Comprehensive Pet Care
Wellesley Animal Hospital offers a unique blend of expertise, compassion, and personalized care to ensure your pet receives the attention and treatment they deserve. Schedule an appointment today and experience the difference our dedicated team can make in the lives of you and your beloved pet!
Overall Experience
The reviews suggest that the animal clinic has a mixed reputation, with some clients expressing satisfaction with the care provided, while others have reported negative experiences.
Staff and Services
Positive Aspects
- Franczeska, the front desk staff, is kind and warm.
- Dr. Fiona is exceptional, professional, knowledgeable, and compassionate.
- The veterinarians are professional and take the time to explain treatments and procedures.
Negative Aspects
- Dr. Ladak is seen as more of a salesperson than a vet, pushing for unnecessary services and medication.
- The clinic is notorious for being late, with long wait times and a lack of respect for clients' time.
- The clinic is accused of being a "sales floor masquerading as a veterinary clinic."
Communication and Transparency
- Clients have reported feeling misled or uninformed about the services and costs involved.
- The clinic has been accused of being unprofessional and dishonest, with one client stating that they lied about their animal's health.
Facilities and Equipment
- The clinic is clean, well-organized, and equipped with modern medical technology.
Specific Incidents
- One client reported a terrible experience with a FAVN test, citing technical issues, lack of communication, and poor customer service.
- Another client reported that their cat did not receive proper treatment, and the vet prescribed unnecessary medication.
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