Your Cycling Destination - Ride with us!
At Trek Bicycle Store Victoria, we are passionate about cycling and dedicated to providing our customers with exceptional service and expertise. Our experienced staff are always happy to help you find the perfect bike, whether you're a seasoned cyclist or just starting out.
Our Services
At our store, we offer a wide range of services to ensure your cycling experience is enjoyable and hassle-free. Our team of expert mechanics are always available to perform routine maintenance, repairs, and customization to your bike. We also offer bike fitting services to ensure a comfortable and efficient ride. Additionally, we provide bike rentals for those looking to try out a new bike or exploring the beautiful streets of Victoria.
Bike Service & Repair
Our team of experienced mechanics are knowledgeable and skilled in servicing and repairing all types of bicycles. From routine maintenance like oil changes and tire rotations to more complex repairs like frame repairs and custom builds, we can do it all. We use only the highest-quality parts and materials to ensure your bike is running smoothly and safely.
Bike Fitting
Proper bike fitting is crucial for a comfortable and efficient ride. Our experienced staff will work with you to determine the perfect fit for your bike, ensuring that you're comfortable and confident on your bike. We use the latest technology to ensure a precise fit, including digital gauges and precision tools.
Bike Rentals
Whether you're a visitor looking to explore Victoria's scenic bike paths or a local looking to try out a new bike, our bike rentals are available for a variety of ride styles and skill levels. From road bikes to mountain bikes and everything in between, we have a wide range of options to suit your needs.
Why Choose Us
At Trek Bicycle Store Victoria, we pride ourselves on our exceptional customer service and expert knowledge. Our staff are passionate about cycling and are dedicated to helping you find the perfect bike or service for your needs. We are committed to providing a personalized and welcoming environment for all our customers.
Contact Us
For more information or to schedule a service appointment, please don't hesitate to contact us. Our friendly staff are always happy to answer any questions you may have and help you find the perfect bike or service for your needs.
Exceptional Customer Service
The Trek store is known for its outstanding customer service, with multiple reviewers praising the staff's knowledge, patience, and willingness to go above and beyond to help. Whether it's fixing a flat tire, finding the right dog carrier setup, or providing expert advice on cycling gear, the staff is consistently friendly, helpful, and knowledgeable.
Prompt and Efficient Service
Reviewers have also praised the store's efficient service, with many mentioning that they were back on the road or riding again in no time. One reviewer even mentioned that they were helped in under 20 minutes!
Generous and Supportive
The staff at Trek has shown themselves to be generous and supportive, often going out of their way to help customers. For example, one reviewer mentioned that the staff replaced a defective part free of charge, despite it not being their fault. Another reviewer praised the staff for their patience and helpfulness, even when they made mistakes with their bike.
Exceptional Expertise
The Trek store is staffed by knowledgeable and expert cycling enthusiasts who can provide valuable advice and insights. Reviewers have praised the staff's exceptional expertise, from helping them find the right gear to providing guidance on helmet fit and concussion-reduction realities.
Minor Disappointment
One reviewer was slightly disappointed when they didn't find the Trek-branded shirts and merchandise they were looking for. However, the store did have a decent selection of bikes.
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