Ride with freedom, ride with us!
At Victoria Electric Bikes, we're a different kind of bike shop, for a special kind of city. We're passionate about 21st-century mobility and helping individuals and families get moving on two wheels, giving them the freedom to explore our incredible city and trails. Our selection of electric bicycles is a delight to ride, and we're dedicated to providing the best customer experience and e-bicycle selection in Victoria.
Our Services
When you buy from us, you're not just buying a bike - you're becoming part of our family. We offer a wide range of services to support you and your bike for years to come. From helping you choose the right bike to accessorizing and servicing your e-bike, we're always here for you. Our knowledgeable and passionate team is dedicated to providing exceptional customer service, and our goal is to make sure you're completely satisfied with your purchase.
Free Test Rides
We want you to love your new e-bike! That's why we offer free, no-obligation test rides on one or more of our amazing e-bikes. Our friendly team members will happily answer any questions you might have and guide you every step of the way.
Bike Selection
Our selection of electric bicycles is a delight to ride. From practical commuter choices to trails riders and cargo bikes, we have something for everyone. Whether you're buying an electric bike for work, running errands, or exploring the city, we help individuals and families choose the perfect electric bike.
Brands We Carry
We proudly carry a selection of top brands, including Bianchi, Specialized, Kona, Opus, Marin, EG, and Aventon. Our bikes are designed for a variety of uses, from road and urban commuting to cruising and comfort, as well as cargo and mountain/trail riding.
What Our Customers Say
Our customers love their new e-bikes! Here's what some of them have to say:
- "Best Purchase Ever! I've ditched my car! I use my City Commuter every day to go anywhere I want on the fantastic Victoria bike trails." - Monika
- "Lovin' my new wheels! Having come back to the Island from living in Europe for many years, I was missing getting around town on two wheels." - Andrea
- "As a retirement gift to ourselves, my wife and I recently purchased 2 e-bikes. After shopping and talking to many bike store owners from Qualicum to Victoria, we chose the Victoria Electric Bike store. It was the smartest decision, best move, and we couldn't be happier. Linda and Charles were a joy to meet and deal with." - Greg
Get in Touch
If you're interested in learning more about our e-bikes or would like to schedule a test ride, please don't hesitate to contact us. You can reach us by phone at (778) 432-0255 or by email at info@victoriaelectricbikes.ca.
Exceptional Service and Expertise
The reviewers rave about the exceptional service and expertise they received at Victoria Electric Bike. Alexander, Stan, and Alexandra are highlighted for their exceptional customer service, knowledge, and skills in repairing e-bikes. The team's willingness to help, even under pressure, is commendable. Reviewers appreciate the shops' friendly and helpful nature, going above and beyond to ensure their e-bikes are running smoothly.
Meeting Customer Needs
The shop team is praised for taking the time to understand customers' needs and requirements. They are patient and knowledgeable, providing valuable advice and guidance. Reviewers appreciate the shop's wide selection of bikes, competitive prices, and willingness to accommodate last-minute repairs or servicing.
Personalized Attention
Reviewers note that the team at Victoria Electric Bike provides personalized attention, making customers feel valued and appreciated. They appreciate the shop's community-oriented approach, with friendly and exceptionally nice staff who take a genuine interest in their customers' experiences.
Encouraging Recommendations
The overwhelming consensus is that Victoria Electric Bike is an excellent choice for e-bike repair, maintenance, and purchasing. Reviewers would highly recommend the shop to others, citing their exceptional customer service, expertise, and friendly demeanor.
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