Trust us to get you back on the road, hassle-free!
Our Story
At My Automotive, we take pride in being one of the most trusted and reliable car repair shops in Lethbridge, Alberta. With a team of expert technicians and a commitment to providing exceptional customer service, we strive to make your car repair experience as seamless and stress-free as possible. Our state-of-the-art facility is equipped with the latest technology and tools to diagnose and repair a wide range of vehicle problems, from routine maintenance to complex issues.
Our Services
Our team of skilled technicians is dedicated to providing top-notch car repair services, including oil changes, brake repairs, transmission services, and more. We understand that car troubles can be frustrating, which is why we prioritize quick turnaround times, honest estimates, and transparent communication throughout the repair process. Whether you're in need of routine maintenance or emergency repairs, we're here to help.
Our Expertise
At My Automotive, we're passionate about staying up-to-date with the latest advancements in the automotive industry. Our team participates in ongoing training and education to ensure that we're equipped to handle even the most complex vehicle problems. From diesel engines to hybrid vehicles, we're confident in our ability to diagnose and repair a wide range of vehicles.
Our Promise
As a family-owned and operated business, we're committed to building long-lasting relationships with our customers. We believe that trust is earned, and we're dedicated to earning yours through our hard work, integrity, and commitment to excellence. Whether you're a first-time customer or a long-time loyalist, we promise to provide you with exceptional service, honest estimates, and a hassle-free car repair experience.
Customer Service Experience
The overall customer service experience at My Automotive is praised by many reviewers. Multiple reviewers have mentioned that the staff is friendly, informative, and helpful. Alixaya, in particular, is mentioned as being pleasant to deal with and providing excellent service over the phone.
Repair Experience
Several reviewers have reported positive experiences with the repair services provided by My Automotive. The shop has been able to fix issues that other mechanics were unable to resolve, and the turnaround time is often faster than expected. The mechanics are knowledgeable and professional, and the prices are competitive.
Issues with Gas Leak Repair
However, one reviewer had a negative experience with a gas leak repair. The reviewer's wife brought her 1980 RV to the shop for a gas leak, but the shop failed to fix the issue properly. The reviewer was disappointed and frustrated with the service, feeling that the shop was not honest about the diagnosis and repair.
Recommendations
Many reviewers would highly recommend My Automotive to others. The shop's reputation for excellent customer service, knowledgeable mechanics, and quality repairs has earned it a loyal customer base.
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