Experience the best value for your money, every night, every day
The "Sea Horse" brand was established in the mid 80s' in Hong Kong, and quickly became known for its high-quality household products at affordable prices. The brand offers a wide range of products, with a focus on creating a comfortable and healthy living environment for the general public.
In 1987, the Sea Horse Healthy Mattress was launched and was immediately praised by users. According to SRH reports, Sea Horse Mattresses and pillows have been the number one best sellers in Hong Kong and Singapore for over two decades. In fact, Sea Horse Mattresses have held the number one spot in terms of sales volume in Hong Kong for 26 consecutive years, demonstrating the brand's strong recognition in the minds of consumers.
The exceptional quality and professional image of Sea Horse have been recognized by all walks of life, with five-star hotels, public organizations, university dormitories, and elderly homes all choosing to use "Sea Horse" mattresses and pillows. This widespread adoption is a testament to the brand's extraordinary quality and dedication to providing top-grade products at reasonable prices.
Our Products and Services
At Sea Horse, we offer a wide range of household products, including mattresses, pillows, sofas, and furniture. Our products are designed with the goal of creating a healthy and comfortable living environment, and we are committed to using only the highest-quality materials in their construction.
Our mattresses are designed to provide optimal support and comfort, with a focus on promoting healthy sleep habits. Our pillows are made with a variety of materials, including memory foam and down, to provide the perfect level of support for every individual. Our sofas and furniture are stylish and functional, with a wide range of options available to suit any decor.
Awards and Recognition
Sea Horse has been the recipient of numerous awards and accolades over the years, including:
- Superbrands Singapore's Choice (2014)
- Superbrands Hong Kong's Choice (2013)
- Top 100 Singapore Excellence Award (2013)
- Reader's Digest Trusted Brand (2012)
- Superbrands Hong Kong's Choice (2011)
- Superbrands Singapore's Choice (2010)
- TVBA (2009)
- Reader's Digest Trusted Brand (2009)
- ISO9001 (2008)
These awards reflect our commitment to providing the highest-quality products and services, and our dedication to meeting the needs of our customers.
Visit Us Today
We invite you to visit one of our showrooms in Richmond or Vancouver, where you can see and experience the exceptional quality of our products for yourself. Our knowledgeable and friendly staff are always on hand to answer any questions you may have and to help you find the perfect products for your home.
Seahorse Mattress and Pillow Reviews
Overall Satisfaction
The reviews showcase a mix of customer satisfaction and dissatisfaction with the products and services provided by Seahorse Mattress and Pillow. Positive feedback highlights the quality of the mattresses and pillows, knowledgeable staff, and excellent customer service. However, there are also negative comments about rude staff behavior, poor customer service, and issues with delivery and warranty.
Positive Feedback
- Customers appreciate the high-quality mattresses and pillows that provide good support and comfort.
- The staff is knowledgeable and helpful in assisting customers to find the right products.
- Great customer service and a positive shopping experience contribute to customer satisfaction.
Negative Feedback
- Some customers experienced rude staff behavior, especially when dealing with elderly people.
- There are issues with delivery, including long wait times and lack of assistance with loading and unloading products.
- Concerns about warranty and customer support after the sale are raised, particularly regarding product durability and maintenance.
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