Dedicated Vision Care for Your Whole Family
At Sun City Optics, located in Kamloops, BC, we prioritize providing exceptional eye care and personalized attention to every patient. We believe that seeing clearly is fundamental to living life to the fullest, and we are committed to helping you achieve optimal vision health.
Our Expertise & Services
We offer a comprehensive range of services to meet all your eye care needs, including:
- Comprehensive eye exams: Precise assessments of your vision and eye health
- Prescription glasses: Wide selection of stylish frames and high-quality lenses to suit your unique needs and preferences
- Direct billing: Convenient payment options with many major insurance plans
- Safety glasses: Ensuring your safety in various situations
- Contact lens fitting: Expert guidance in choosing the right contact lenses and care instructions
- Eyeglass repair: Professional repairs to keep your glasses in perfect working condition
Values that Guide Us
At Sun City Optics, we are driven by:
- Accessibility: We believe eye care should be accessible to everyone, and offer reasonable prices without compromising quality.
- Individual care: We treat each patient as a unique individual, taking the time to understand your vision needs and concerns.
- Transparency: We provide clear explanations and recommendations to ensure you make informed decisions about your eye care.
- Community: We are committed to serving our community and regularly contribute to local initiatives.
Experience Quality Eye Care at Sun City Optics!
Our experienced and friendly team is dedicated to providing you with personalized attention and outstanding customer service. We are committed to making your experience at Sun City Optics comfortable, informative, and enjoyable.
Contact us today to schedule your eye exam and discover a world of clear vision possibilities!
Excellent Customer Service and Quality
The reviews for Sun City Optics are overwhelmingly positive, with all 10 authors giving the store a perfect 5-star rating. The main complaint that stands out is the exceptional customer service provided by Janine, who is mentioned in almost every review. She is described as friendly, helpful, knowledgeable, and detail-oriented, going above and beyond to ensure her customers are satisfied.
Order and Repair Services
Many reviewers mention the efficient and quick turnaround time for repairs and new glasses. Janine is credited with being able to fix glasses and provide excellent after-sales service, including calling customers a week after pickup to ensure they are satisfied.
Variety of Options and Prices
Reviewers praise the store's good selection of prescription glasses and sunglasses, as well as reasonable prices. Some mention that prices are comparable to big-box stores like Costco, making Sun City Optics a great value.
No major complaints
There are no major complaints or concerns mentioned in these reviews. The only comment that could be interpreted as a minor issue is the mention of an optometrist making an error on a prescription, but even in this case, Janine at Sun City Optics went above and beyond to resolve the issue.
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