When you think of glass, make Baywood Glass your first call!
Baywood Glass is a full-service glass repair, replacement, and installation shop that has been proudly serving Central Vancouver Island since 2005. Located in Nanaimo, BC, we are committed to providing high-quality glass products and services to our valued clients, whether it's for their vehicles, homes, or businesses. Our experienced team of glass repair technicians is always ready to serve you with exceptional workmanship, outstanding customer service, and competitive pricing.
Automotive Glass Services
At Baywood Glass, we specialize in auto glass repair work, which is one of the most common types of services we provide. We understand the importance of having a clear and safe windshield, which is why we always try to repair before replacing your windshield with a new one. Our trained technicians can fix all types of damaged windshields, including broken, chipped, cracked, or broken glass. We service glass for all makes, models, and years of cars, trucks, semi-trucks, RVs, and industrial heavy equipment.
We are also an ICBC glass express repair shop, which means we can handle all ICBC glass claims, as well as any other insurance glass claims. Our knowledgeable staff can help you navigate the paperwork and ensure a smooth and stress-free process.
Residential Glass Services
At Baywood Glass, we don't just do auto glass; we also offer a wide range of residential glass services. We are Nanaimo's first choice for interior and exterior glass installations, repair, and replacement. Our experienced team can help you with shower doors, mirrors, custom cut glass, patio door and window hardware, and safety glass.
We also install glass for balconies, decks, fireplace tempered glass, cabinet door glass and shelving, plate glass, and tempered glass. No matter what your glass needs are, we have the expertise and experience to get the job done right, on time, and within budget.
Commercial Glass Services
At Baywood Glass, we also provide commercial glass repair, replacement, upgrades, and supplies. Our commercial glass installations include storefronts, commercial entry doors, vestibule entries, internal glass or aluminum partitions, and etched glass. We pride ourselves on our attention to detail, safety, and quality, ensuring that your business premises are safe, functional, and visually appealing.
Why Choose Baywood Glass?
At Baywood Glass, we are committed to providing our clients with the best possible service and workmanship. We believe in building long-lasting relationships with our clients based on trust, transparency, and quality. Here are some reasons why you should choose Baywood Glass for your glass needs:
- Experienced and knowledgeable team of glass repair technicians
- High-quality glass products and services
- Competitive pricing and transparent billing
- Attention to detail and commitment to safety
- Exceptional customer service and support
- Comprehensive range of glass services, including auto, residential, and commercial
Contact Us Today
If you're looking for a reliable, professional, and affordable glass repair, replacement, or installation shop in Nanaimo, look no further than Baywood Glass. Contact us today at 250-390-0326 to learn more about our services, get a quote, or schedule an appointment. We're here to help you with all your glass needs, big or small.
Exceptional Customer Service
Baywood Glass has received outstanding reviews from its customers, with a perfect 5-star rating across multiple reviews. The company's staff has been praised for their professionalism, friendliness, and expertise in resolving customers' issues. Many reviewers have commented on the quick and efficient service, with some even reporting that their issues were resolved the same day.
Additional Services
In addition to windshield replacement, Baywood Glass has also provided repair services for back windows, trunk seals, and other glass-related issues. The company has gone above and beyond to ensure customer satisfaction, often providing complimentary services such as jump-starting cars on busy mornings.
Inconsistent Performance
Unfortunately, not all reviews have been positive. Two reviewers have expressed dissatisfaction with their experiences, citing poor repair work, long wait times, and unprofessional behavior from staff members. One reviewer reported that the company failed to follow through on its promises, leaving them with a damaged window and significant stress.
Specific Issues
The most common issues reported by unhappy reviewers include poor repair work, delayed responses, and unprofessional behavior. One reviewer specifically mentioned that the company sent a staff member who was allegedly smoking marijuana while on the job, and another reviewer reported that the repair job was subpar and resulted in further damage to the vehicle.
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